Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      UserTesting

      Engaged Employer

      UserTesting reviews

      3.1

      52% would recommend to a friend

      (576 total reviews)
      avatar

      Eric Johnson

      57% approve of CEO

      49% positive business outlook

      Ratings by demographic groups

      UserTesting has an employee rating of 3.1 out of 5 stars, based on 576 company reviews on Glassdoor which indicates that most employees have a good working experience there. The UserTesting employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Reviews by job title

      576 reviews
      4.0
      Apr 14, 2018

      Exciting company with growing design team and culture

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Everyone is super nice and open to helping each other out - The product has matured a lot in the last couple years and there are a ton of exciting stuff in development - Healthy work/life harmony - Product and Engineering is very remote friendly - Exiting product opportunities and a lot of autonomy in how each squad gets to shape the product

      Cons

      - New design team means new design culture. It takes a lot of patience and tenacity to try to make a cultural change throughout the company - Not every department understands what design means just yet, but that can be said for any company; even "design-driven" ones. - Middle management is a bit lackluster - There's a bit of volatility and shake-up in leadership in all departments

      avatar
      UserTesting Response
      7y
      Hi! Yes, there's been more than a bit of shakeup lately :) and we really hope everyone will hang in with us while we get settled and get to know each other. We see this as a Marketing/Brand led company and hope to infuse this everywhere. I've been at design-led companies in the past and it is really exciting! Career growth is a hot button for me and I'm starting to review each area and set a plan for what is needed. Feel free to ping me with your thoughts and we can map this together.
      5.0
      Apr 9, 2018

      Great place to grow and do great work

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great culture, ego free design team, you learn a lot while doing meaningful work. While the company is growing and maturing and this can be hard, I think the culture supports this kind of growth really well, in that it truly allows itself to make mistakes and learn.

      Cons

      Company is in a state of change

      5.0
      Apr 6, 2018

      Great design team

      Senior designer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Extremely creative and collaborative design team No ego on the design team! Everyone always willing to help each other out Motivational and encouraging environment

      Cons

      Departments need to be more aligned when working on the same projects.

      Viewing 457 - 459 of 576 Reviews
      Related searches: UserTesting jobs | UserTesting salaries | UserTesting benefits | UserTesting interviews
      ReviewsUserTesting reviews

      Glassdoor has 805 UserTesting reviews submitted anonymously by UserTesting employees. Read employee reviews and ratings on Glassdoor to decide if UserTesting is right for you.