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      UserTesting

      Engaged Employer

      UserTesting reviews

      3.1

      52% would recommend to a friend

      (576 total reviews)
      avatar

      Eric Johnson

      57% approve of CEO

      49% positive business outlook

      Ratings by category

      3.5

      Work/Life balance

      3.5

      Compensation and benefits

      3.1

      Diversity & inclusion

      3.1

      Career opportunities

      3.0

      Culture & values

      2.9

      Senior management

      UserTesting has an employee rating of 3.1 out of 5 stars, based on 576 company reviews on Glassdoor which indicates that most employees have a good working experience there. The UserTesting employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      576 reviews
      5.0
      Mar 30, 2018

      Great Company with a fun atmosphere

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Open Office Layout, flexible work from home schedules, responsive teams

      Cons

      The Mountain View offices are a little run down and teams are located in separate buildings. The San Francisco office get's can get loud at times

      5.0
      Mar 26, 2018

      Pretty Darn Cool Place to Work

      Product manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      The people at UserTesting are absolutely amazing to work with. Everyone is friendly and collaborating with others is a pleasure. The pay is competitive and the benefits are even better. Being a feedback company, management are always open to feedback and looking at ways to get better. After having worked in some not so great environments, I'm happy to say that I've found a long-term home here at UserTesting.

      Cons

      The commute to work can be a little long if you don't live near one of the offices.

      5.0
      Mar 20, 2018

      Great company and great work -- I look forward to coming into work every day!

      Customer support
      Recommend
      CEO approval
      Business Outlook

      Pros

      The company cares a lot about its employees. If you work hard and do good work, you will be rewarded and recognized. Catered lunches twice a week. Good benefits. Many fun activities. A fun atmosphere and great coworkers. Management that cares. A lot of people actually look forward to coming into work each day, and I'm definitely one of those employees that appreciates being in that kind of environment.

      Cons

      There are three separate offices which means that you aren't guaranteed to be in the same physical place as your coworkers.

      Viewing 460 - 462 of 576 Reviews
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      ReviewsUserTesting reviews

      Glassdoor has 805 UserTesting reviews submitted anonymously by UserTesting employees. Read employee reviews and ratings on Glassdoor to decide if UserTesting is right for you.