UserTesting reviews

3.1

52% would recommend to a friend

(576 total reviews)
avatar

Eric Johnson

57% approve of CEO

49% positive business outlook

UserTesting has an employee rating of 3.1 out of 5 stars, based on 576 company reviews on Glassdoor which indicates that most employees have a good working experience there. The UserTesting employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

576 reviews
5.0
Nov 5, 2019
Recommend
CEO approval
Business Outlook

Pros

A hugely growing market, in addition to a well placed product that has a really clear strategy and vision, mean that it's very exciting to work here. Also, management is generally de-centralised across the globe which means decision making is not just cascaded down from one place with no influence externally - hugely important for those who actually want responsibility.

Cons

Very little - but if you don't like change then this wouldn't be well suited!

5.0
Oct 9, 2018

Good and familiar company

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Familiar company, nice and smart coworkers and good working methodology.

Cons

In my opinion there's no cons. The only thing is that maybe is not the place to be rich. Salaries are OK and in terms of work/life balance are more than correct.

5.0
Jun 2, 2016

My job is 10 out of 10

Recommend
CEO approval
Business Outlook

Pros

The #1 reason I love being a part of UserTesting is the people. The culture here is the perfect balance of striving for excellence and continuous improvement without sacrificing being kind, courteous and professional in day to day work and interactions with teammates.

Cons

They have reduced their interest in hiring remote workers (who stay in touch via email, Slack, and video conferencing). However, remote hiring is not completely out of the question for the right candidates. They have offices in Mountain View, CA, San Francisco, and Atlanta.

Viewing 484 - 486 of 576 Reviews

Glassdoor has 805 UserTesting reviews submitted anonymously by UserTesting employees. Read employee reviews and ratings on Glassdoor to decide if UserTesting is right for you.