UserTesting reviews

3.1

52% would recommend to a friend

(576 total reviews)
avatar

Eric Johnson

57% approve of CEO

49% positive business outlook

UserTesting has an employee rating of 3.1 out of 5 stars, based on 576 company reviews on Glassdoor which indicates that most employees have a good working experience there. The UserTesting employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

576 reviews
3.0
Nov 30, 2016

employee

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

* smart enthusiastic people * lots of opportunity to contribute * great culture

Cons

* chaotic, lack of clear direction from leadership team * corporate politics that is getting in the way of departments working toward common goal * lack of transparency about changes

3.0
Nov 21, 2016

Former SDR

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good culture, very nice exec. team.

Cons

Sales strategy is lacking, product has some scalability issues. Exec's at the top have zero sales experience, the revolving door of sales leadership roles is reflective of this.

1.0
Oct 29, 2016
Recommend
CEO approval
Business Outlook

Pros

1. Base pay for SDR's is higher than what most places offer. 2. MUNI/Caltrain stations are within walking distance.

Cons

This place is a sinking ship and a revolving door for sales reps. I must've seen at least a dozen sales reps come and go in less than a few months. The amount of turnover they have is insane and obvious on LinkedIn (at least 12 people have left), but I took a gamble because of the high base pay they offered me as a SDR. It is something I regret so much because no one is hitting quota here and the market seems to be shrinking. The training here is non-existent and your success will come down to your ability to lie to customers and your ability to do it at mass scale. Everything that was told to me during the interview was a lie. This is as boiler room as it gets with plenty of characters to play the parts. The office environment is awkward and unprofessional. It is run like a frat house. If you're a female, you'll get hit on here often and then realize it's because HR is non existent. There is no reason to work here. Stay away!

Viewing 487 - 489 of 576 Reviews

Glassdoor has 805 UserTesting reviews submitted anonymously by UserTesting employees. Read employee reviews and ratings on Glassdoor to decide if UserTesting is right for you.