UserTesting reviews

3.1

52% would recommend to a friend

(576 total reviews)
avatar

Eric Johnson

57% approve of CEO

49% positive business outlook

UserTesting has an employee rating of 3.1 out of 5 stars, based on 576 company reviews on Glassdoor which indicates that most employees have a good working experience there. The UserTesting employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

576 reviews
1.0
Jun 16, 2016

Only Concerned About IPO

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Some great people work here

Cons

Trying to cover up unhappiness with clubs and photos of outings. This company is destroying it's own internal culture because it wants to go IPO. UT is over-working all of its employees, just to look nice to investors. Sudden layoffs have everyone scared.

4.0
Jun 15, 2016

Pleasant enough

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Nice perks (snacks, massages, etc). People are very nice.

Cons

Lack of communication between departments. Lack of a CMO.

2.0
Jun 14, 2016

Some great people but the company needs improvement

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Free lunch twice a week, free drinks and snacks everyday - Casual dress environment - Some smart, friendly, and awesome people to work with - 401k + matching, benefits, employee events - Smaller company so you get to learn and be involved in many different projects

Cons

- Mountain View office is old and not located in a convenient area (San Francisco and Atlanta offices are nice though) - Management makes decisions that are not well thought out - Layoffs recently - Many young and/or inexperienced people with not much real corporate experience so not sure if the company can get to the next level

Viewing 502 - 504 of 576 Reviews

Glassdoor has 805 UserTesting reviews submitted anonymously by UserTesting employees. Read employee reviews and ratings on Glassdoor to decide if UserTesting is right for you.