UserTesting reviews

3.1

52% would recommend to a friend

(576 total reviews)
avatar

Eric Johnson

57% approve of CEO

49% positive business outlook

UserTesting has an employee rating of 3.1 out of 5 stars, based on 576 company reviews on Glassdoor which indicates that most employees have a good working experience there. The UserTesting employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

576 reviews
5.0
Aug 3, 2016

I love working here!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Awesome people - new hires almost every week - Yummy snacks and beverages, fun events, weekly massages, work-from-home opportunities, commuting benefits, 401k/health benefits, etc.! - Demonstrate your skills and your value and you will be noticed!

Cons

- There are some employees here that are less than awesome (nice way to put it), and managers seem to know that. Yet, they're hesitant to fire them for some reason...? Perhaps due to hiring costs. I believe that if employees consistently underperform, they need to be set aside for additional training, or let go

4.0
Aug 1, 2016

On our way

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

> Ridiculous amount of benefits (Snack Food / Lunches / Dinners when working late) > Exciting growth opportunity

Cons

> Still a start-up, many systems and processes being ironed out > Too many tools, some employees must work from 5+ software dashboards

4.0
Jul 20, 2016
Recommend
CEO approval
Business Outlook

Pros

A great company to experience startup life in transition to enterprise.

Cons

With transition comes a lot of unknowns and sometimes cross functional teams do not get key insights into what each team is doing. However, the UserTesting team was working dilligently to address those issues when I left the company.

Viewing 499 - 501 of 576 Reviews

Glassdoor has 805 UserTesting reviews submitted anonymously by UserTesting employees. Read employee reviews and ratings on Glassdoor to decide if UserTesting is right for you.