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      UserTesting

      Engaged Employer

      UserTesting reviews

      3.1

      52% would recommend to a friend

      (576 total reviews)
      avatar

      Eric Johnson

      57% approve of CEO

      49% positive business outlook

      Ratings by demographic groups

      UserTesting has an employee rating of 3.1 out of 5 stars, based on 576 company reviews on Glassdoor which indicates that most employees have a good working experience there. The UserTesting employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Reviews by job title

      576 reviews
      5.0
      Jun 2, 2016

      Disorganized but Wonderful

      Senior software engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Awesome people, a focus on self-improvement, and an engineering culture that emphasizes collaboration.

      Cons

      It's a bit chaotic, because of the focus on 'self-organized groups'. Getting significant technical changes through requires buy-in from a lot of people.

      5.0
      May 20, 2016

      Awesome place to work!

      Sdr
      Recommend
      CEO approval
      Business Outlook

      Pros

      It was one of my favorite places to work! The Sales Team Management helped me get ramped up in the UX space. The UX industry has a lot of moving parts so working with the team and management to learn the space was key! I felt knowledgeable speaking with clients and having internal conversations about UX.

      Cons

      Growing pains, which is what comes with the territory in the Tech industry. Patience is key when performing multiple roles.

      1.0
      May 18, 2016

      BUYER BEWARE

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Can't think of a single one.

      Cons

      The blind leading the blind. Sales management is as inexperienced as they are unprofessional. From training, to on boarding, to monthly commission payout there is a gross lack of direction, a negligent approach to procedure and incestual relationships are complete with favoritism. Unless you're looking for a job where frat house meets wild, wild west I recommend avoiding this company and a negative "user experience".

      Viewing 508 - 510 of 576 Reviews
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      ReviewsUserTesting reviews

      Glassdoor has 805 UserTesting reviews submitted anonymously by UserTesting employees. Read employee reviews and ratings on Glassdoor to decide if UserTesting is right for you.