UserTesting reviews

3.1

52% would recommend to a friend

(576 total reviews)
avatar

Eric Johnson

57% approve of CEO

49% positive business outlook

UserTesting has an employee rating of 3.1 out of 5 stars, based on 576 company reviews on Glassdoor which indicates that most employees have a good working experience there. The UserTesting employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

576 reviews
4.0
Feb 26, 2016

Account Executive

Recommend
CEO approval
Business Outlook

Pros

Work with a bunch of cool people. The product is innovative and something people are excited about.

Cons

Tends to feel like more of an individual effort then a team effort. When leads slow down we are all expected to fend for ourselves instead of trying to come up with solutions as a team. As a sales team, about 10% of the team members hit quota for 6 consecutive months, yet nothing changed or was improved but we were all still held accountable. Besides the past 6 months, working here has been awesome.

3.0
Feb 16, 2016

Lots of Changes

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Fun environment and really smart, great colleagues to learn from and laugh with.

Cons

Lots of changes going on- with no communication. No sense of urgency to make necessary changes for sales people to be successful on a monthly basis which directly affects commission payout.

Viewing 520 - 522 of 576 Reviews

Glassdoor has 805 UserTesting reviews submitted anonymously by UserTesting employees. Read employee reviews and ratings on Glassdoor to decide if UserTesting is right for you.