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      UserTesting

      Engaged Employer

      UserTesting reviews

      3.1

      52% would recommend to a friend

      (576 total reviews)
      avatar

      Eric Johnson

      57% approve of CEO

      49% positive business outlook

      Ratings by demographic groups

      UserTesting has an employee rating of 3.1 out of 5 stars, based on 576 company reviews on Glassdoor which indicates that most employees have a good working experience there. The UserTesting employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Reviews by job title

      576 reviews
      4.0
      Mar 13, 2016

      Lots of opportunity!

      User experience researcher
      Recommend
      CEO approval
      Business Outlook

      Pros

      The company is growing fast! That gives individual employees a lot of opportunity to affect best practices and how we do things on a company wide basis. Lots of opportunity to have your voice heard by your direct managers and executives.

      Cons

      The company expects employees to affect change if you see something that needs to be changed or made better. This can put a lot of pressure on employees, but overall is worth it. Complainers need not apply. If you have an issue help figure out how to fix it!

      5.0
      Mar 8, 2016

      Fantastic company - lots of opportunity for career growth

      User experience researcher
      Recommend
      CEO approval
      Business Outlook

      Pros

      The people here are nearly all passionate about what they do, and learning how to be the best they can be within that role. UserTesting is fast-paced work environment, but the culture and company benefits foster a positive work+life balance. What might be best about working at UserTesting is the level of autonomy and respect that is given to employees once they have been fully onboarded and proven they can do quality work. Hard work and demonstrations of intelligence do not go unnoticed here. On another note, I've been able to make contacts at a large amount of other companies by virtue of working as a consultant here.

      Cons

      We're not quite to the point of being a large, have-every-benefit-imaginable sort of company. That said, this isn't a huge drawback, just don't expect to liken our lunch room to those at Google and Facebook. In addition, the pay is a bit of a trade-off considering the same role (UX Researcher) at other companies is paid significantly more than those at UserTesting. However, this comes along with the opportunity to work with a massive amount of different projects, methodologies, and companies, so it seems to be worth it.

      5.0
      Mar 2, 2016

      Fantastic Place to Work

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Food, massages, game nights, sports nights, awesome coworkers, education stipend, career development, career growth, caring management, recognition for great work, monthly Q&A with Execs, the list goes on.

      Cons

      Physical HQ space could use some improvements. Company culture disconnect between offices. Salary could be more competitive. Dramatic difference between team perk budgets.

      Viewing 517 - 519 of 576 Reviews
      Related searches: UserTesting jobs | UserTesting salaries | UserTesting benefits | UserTesting interviews
      ReviewsUserTesting reviews

      Glassdoor has 805 UserTesting reviews submitted anonymously by UserTesting employees. Read employee reviews and ratings on Glassdoor to decide if UserTesting is right for you.