UserTesting reviews

3.1

52% would recommend to a friend

(576 total reviews)
avatar

Eric Johnson

57% approve of CEO

49% positive business outlook

UserTesting has an employee rating of 3.1 out of 5 stars, based on 576 company reviews on Glassdoor which indicates that most employees have a good working experience there. The UserTesting employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

576 reviews
3.0
Nov 17, 2015
Recommend
CEO approval
Business Outlook

Pros

They have gotten a lot of funding, and they've got a good start up culture. They provided free lunch and snacks on a lot of days.

Cons

A lot of things were broken because they were growing so fast. Management wasn't the best at training.

5.0
Oct 19, 2015

It's a Great Place

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Despite growing like crazy, UserTesting is still a company where individuals matter. It's awesome to work for a company that actually cares about it's employees and allows them to help steer the course for the future.

Cons

We're not quite to the level of having nap-pods yet. That is to say, there are a lot of of standard tech company benefits (free snacks, free events, etc), but not quite Google levels of awesome perks.

5.0
Oct 18, 2015
Recommend
CEO approval
Business Outlook

Pros

- Company just received a $34 million Series A funding round - UZ already has offices and customers around the world - Awesome sales team attracting new enterprise business every day - Great career progression - Generous benefits and perks - Soon to be in a big new office in SOMA - Laser-focus on rapid sales expansion, product optimization, and customer care - Experienced leadership team with top-tier investors and advisors

Cons

- Office is crowded, but moving to a new office in a couple weeks - Employee equity options could be better - Growing pains/tech ops issues as sales team rapidly expands—consider building out the sales ops team

Viewing 529 - 531 of 576 Reviews

Glassdoor has 805 UserTesting reviews submitted anonymously by UserTesting employees. Read employee reviews and ratings on Glassdoor to decide if UserTesting is right for you.