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      UserTesting

      Engaged Employer

      UserTesting reviews

      3.1

      52% would recommend to a friend

      (576 total reviews)
      avatar

      Eric Johnson

      57% approve of CEO

      49% positive business outlook

      Ratings by demographic groups

      UserTesting has an employee rating of 3.1 out of 5 stars, based on 576 company reviews on Glassdoor which indicates that most employees have a good working experience there. The UserTesting employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Reviews by job title

      576 reviews
      3.0
      Jan 29, 2016

      Great Company to Work For But Room For Improvements

      Sales
      Recommend
      CEO approval
      Business Outlook

      Pros

      UserTesting has a great culture- the people are nice, fun, friendly and everyone is very willing to help each other out. There are typical startup perks like free lunches, booze, snacks and casual attire. The product itself is innovative with not a lot of direct competition. From a selling standpoint, the job stays interesting because the product is versatile across many different industries so you are always talking to different companies in different spaces.

      Cons

      -office is far from bart stops -disorganization (salesforce needs to be cleaned up, people have been switched to different teams, quality of leads)

      5.0
      Jan 27, 2016

      Truly grateful to begin my career here

      Sales
      Recommend
      CEO approval
      Business Outlook

      Pros

      This was a company I accidentally stumbled upon while applying for jobs. I was looking for a place that had a great culture, supportive and transparent management, and an opportunity to advance upon merit. This is the place. I love the outlook of the company, it is extremely positive. Definitely the next AirBnB or Uber in its own space. All of the upper management that I've come across is supportive and transparent. They truly want to put everyone in a position to succeed and you can tell that this company is going places!

      Cons

      There is LOTS of change always going on. Be prepared for that - you have to be able to keep up.

      5.0
      Jan 27, 2016

      A Great Opportunity At UserTesting

      Sdr
      Recommend
      CEO approval
      Business Outlook

      Pros

      First and foremost the people here are great. Work will always be work, but when surrounded by outgoing, hard working, and friendly people, it sure makes work a better overall experience. Besides the people, the product is great. This is an exciting field to be in, and UserTesting is leading the charge all things UX All the "classic tech start up perks" are here so why elaborate. I wear a tee shirt, we are fed good meals at least twice a week, we drink both in and out of the office as a team, fully loaded kitchen, people bring dogs....it's VERY casual in a VERY good way. People work, make no mistake about that, but after the work there's always a good time

      Cons

      As long as you are a motivated person, and CARE about doing well, there are no cons. If a lack of management and direction is a con in your eyes, then start-ups probably aren't for you anyways.

      Viewing 526 - 528 of 576 Reviews
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      ReviewsUserTesting reviews

      Glassdoor has 805 UserTesting reviews submitted anonymously by UserTesting employees. Read employee reviews and ratings on Glassdoor to decide if UserTesting is right for you.