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      UserTesting

      Engaged Employer

      UserTesting reviews

      3.1

      52% would recommend to a friend

      (576 total reviews)
      avatar

      Eric Johnson

      57% approve of CEO

      49% positive business outlook

      Ratings by demographic groups

      UserTesting has an employee rating of 3.1 out of 5 stars, based on 576 company reviews on Glassdoor which indicates that most employees have a good working experience there. The UserTesting employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Reviews by job title

      576 reviews
      5.0
      Oct 13, 2015

      UserTesting is awesome

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Admittedly, I am young and this is my first real job. That being said, UserTesting has been a wonderful place to learn and grow. People are open to questions and always willing to lend a hand. It is a energetic environment in which almost everyone seems like they enjoy what they do.

      Cons

      There are some communication breakdowns and transparency from management could improve. Overall, I'm extremely happy here.

      4.0
      Oct 11, 2015

      Fun team

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      The team at UT is really great. People were very supportive and encouraging of each other. Good team spirit.

      Cons

      Pay for most entry-level positions isn't great, frustration amongst the research department was evident

      5.0
      Oct 8, 2015

      “Phenomenal Company ”

      It support specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      From the CEO down, all employees are exceptionally friendly and down-to-earth. On my second day on the job, the CEO personally introduced himself to me, and reiterated his open-door policy. Beyond that, my manager is extremely reasonable with flexible schedules and warm. Not only do we offer a flexible working schedule, but we also know how to have fun. Plus, we get free lunches every Tuesday and Thursday. The best thing about Usertesting are the people, who are always willing to help.

      Cons

      Similar to any growing business there isn't the processes in place completely yet. It's a work in progress but not a bad thing

      Viewing 535 - 537 of 576 Reviews
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      Glassdoor has 805 UserTesting reviews submitted anonymously by UserTesting employees. Read employee reviews and ratings on Glassdoor to decide if UserTesting is right for you.