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      UserTesting

      Engaged Employer

      UserTesting reviews

      3.1

      52% would recommend to a friend

      (576 total reviews)
      avatar

      Eric Johnson

      57% approve of CEO

      49% positive business outlook

      Ratings by demographic groups

      UserTesting has an employee rating of 3.1 out of 5 stars, based on 576 company reviews on Glassdoor which indicates that most employees have a good working experience there. The UserTesting employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Reviews by job title

      576 reviews
      5.0
      Feb 1, 2015

      Great company culture & people

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Such an amazing group of people. The entire staff is extremely smart, hard-working, and friendly. You can tell that people really care about their roles and how they contribute to the overall mission of the company. C-level execs are extremely approachable and employee suggestions are taken very seriously - upon submission, dialogue and changes take place immediately. Overall, an inclusive culture. There's always an after-work event - book clubs, happy hours, etc. Some pros: pet-friendly office, cool campus-like office space, free parking, catered lunch

      Cons

      The company is still fairly new and growing, so the only room for improvement is in internal communication and systems.

      5.0
      Dec 25, 2014

      Best Company I Have Worked For !!

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      1) The people. Overall an amazing group of very intelligent, kind and hardworking people. I can not stress how kind hearted and wonderful the people in this company are. 2) Great upper management. C level executives are absolutely amazing and a pleasure to work for. They seek employee feedback and actually listen. Action is taken within a reasonable amount of time to alleviate concerns. 3) Career growth opportunities. There's lots of growth for those who know how to find it. You'll notice there's been movement between departments for those who know where their interests are and have put in the work to prove their worth. 4) Increase of perks: snacks, coffee trucks, lunches, dinner, onsite massages, dog-friendly office, and flexibility to work remotely when needed (benefits are improving as well)

      Cons

      1) Compensation is low for certain positions regardless of the effort, time and value put in. 2) Disconnect between the SF and MV offices.

      4.0
      Dec 15, 2014

      Good Learning Experience

      Junior user experience researcher
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good compensation for entry level and remote position. Good experience with remote research. Flexibility in work schedule.

      Cons

      Sporadic working hours when you are a remote employee.

      Viewing 556 - 558 of 576 Reviews
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      ReviewsUserTesting reviews

      Glassdoor has 805 UserTesting reviews submitted anonymously by UserTesting employees. Read employee reviews and ratings on Glassdoor to decide if UserTesting is right for you.