UserTesting reviews

3.1

52% would recommend to a friend

(576 total reviews)
avatar

Eric Johnson

57% approve of CEO

49% positive business outlook

UserTesting has an employee rating of 3.1 out of 5 stars, based on 576 company reviews on Glassdoor which indicates that most employees have a good working experience there. The UserTesting employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

576 reviews
5.0
Nov 5, 2014

The most incredible company I've ever worked for

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Such a terrific company. The founders are humble and kind. They've hired a down-to-earth management team who are a lot of fun to work with. Everyone is very respectful and excited about the direction the company is heading. There isn't a person on my team I wouldn't be happy to have a drink with after work. Company values hard work but no one has to work late or feel bullied to meet their performance goals. I've personally had many opportunities to expand my responsibilities and take on new challenges over the past year since joining the company.

Cons

In a nod to their humble beginnings, many things (technology, decor, etc.) are still a little behind the times. The good news? UserTesting hasn't grown too big for its britches. There has been a general lack of commitment to creating a comfortable workspace for staff, but in the past few months this has already begun to change. Fingers crossed they continue to invest in technology and staff up so we can make UserTesting the huge success it has the potential to be.

4.0
Jun 29, 2014
Recommend
CEO approval
Business Outlook

Pros

I'm able to work from home. I can choose my own time to work. It's relatively easy work.

Cons

The evaluations get snagged by other evaluators very quickly because it's a first come first serve basis. The work is hard to come by.

5.0
Jun 23, 2014

Engaging work environment

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

People here are genuinely excited about their work. We have a lot of autonomy, and management takes suggestions seriously. People are always sharing interesting, challenging new ideas. Unlike previous jobs I've had, I wake up excited to get to work on my projects. The culture is very casual and welcoming.

Cons

The company is growing really fast (which is good), but sometimes it feels like we're outgrowing ourselves. We're running out of space in both our Mountain View and San Francisco locations.

Viewing 559 - 561 of 576 Reviews

Glassdoor has 805 UserTesting reviews submitted anonymously by UserTesting employees. Read employee reviews and ratings on Glassdoor to decide if UserTesting is right for you.