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      UserTesting

      Engaged Employer

      UserTesting reviews

      3.1

      52% would recommend to a friend

      (576 total reviews)
      avatar

      Eric Johnson

      57% approve of CEO

      49% positive business outlook

      Ratings by category

      3.5

      Work/Life balance

      3.5

      Compensation and benefits

      3.1

      Diversity & inclusion

      3.1

      Career opportunities

      3.0

      Culture & values

      2.9

      Senior management

      UserTesting has an employee rating of 3.1 out of 5 stars, based on 576 company reviews on Glassdoor which indicates that most employees have a good working experience there. The UserTesting employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      576 reviews
      3.0
      Mar 20, 2025

      Private Equity Vibes

      Engineering manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Very nice colleagues, modern technology, stable pay, some benefit perks.

      Cons

      Ever since being privatized by Thoma Bravo and the merger, there are a lot of inefficiencies in planning, constant pressure to deliver more faster, overhead of meetings, loss of morale, constant reorganizations, feeling of scarcity.

      5.0
      Mar 19, 2025

      Great Place If You Want to Work—Not for Empty Suits

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      High-Impact Work – If you take ownership and put in the effort, you’ll get exposure to big projects and opportunities to make a real difference. Smart, Hardworking eSuite – The team is full of talented, driven people who care about the company’s success. Strong Market Position – UserTesting has a respected brand and a great product, making it an exciting place to grow. Lots of Visibility – You won’t get lost here—good work is recognized, and you can build a strong internal reputation fast.

      Cons

      Cross-Team Alignment Is a Work in Progress – With rapid changes, getting everyone on the same page takes effort and patience.

      2.0
      Mar 11, 2025

      Avoid

      Quality engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Culture WAS great until the buyout

      Cons

      Everything. It's all gone downhill

      Viewing 76 - 78 of 576 Reviews
      Related searches: UserTesting jobs | UserTesting salaries | UserTesting benefits | UserTesting interviews
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      Glassdoor has 805 UserTesting reviews submitted anonymously by UserTesting employees. Read employee reviews and ratings on Glassdoor to decide if UserTesting is right for you.