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      UserTesting

      Engaged Employer

      UserTesting reviews

      3.1

      52% would recommend to a friend

      (576 total reviews)
      avatar

      Eric Johnson

      57% approve of CEO

      49% positive business outlook

      Ratings by demographic groups

      UserTesting has an employee rating of 3.1 out of 5 stars, based on 576 company reviews on Glassdoor which indicates that most employees have a good working experience there. The UserTesting employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Reviews by job title

      576 reviews
      5.0
      Feb 24, 2025

      Good company to work for

      Senior software engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great Team, Great Management, Flexible remote job

      Cons

      No strong leadership to guide the product, remote work sometimes makes the work difficult to collaborate.

      2.0
      Feb 21, 2025

      Went downhill quickly after PE acquisition

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      - flexibility - compensation is decent - some people are amazing to work with - the product actually has a lot of potential

      Cons

      - constant reorg and layoffs - compensation no longer competitive and is actually below market - new leadership team seems robotic and no warmth at all - people who are difficult to work with face no consequences - public berating from leadership to employees from what I've heard - constant changes in decisions or lack of decisions - too many performance reviews and no compensation adjustments

      Viewing 85 - 87 of 576 Reviews
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      ReviewsUserTesting reviews

      Glassdoor has 805 UserTesting reviews submitted anonymously by UserTesting employees. Read employee reviews and ratings on Glassdoor to decide if UserTesting is right for you.