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      UserTesting

      Engaged Employer

      UserTesting reviews

      3.1

      52% would recommend to a friend

      (85 total reviews)
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      Eric Johnson

      57% approve of CEO

      49% positive business outlook

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      85 reviews

      Reviews about "Compensation"

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      2.0
      Aug 25, 2025

      Constant change = constant whiplash

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      -Base salaries tend to be competitive -Remote roles -unlimited PTO -Great health insurance -Fun/interesting customers and use cases

      Cons

      -Thoma Bravo -Our product is seen as a nice-to-have in an industry that itself is seen as a nice-to-have and expendable

      3.0
      Aug 18, 2025

      People? Amazing! Leadership? Needs work

      Sales
      Recommend
      CEO approval
      Business Outlook

      Pros

      A strong sense of camaraderie and supportive teamwork is a major highlight. Many long-tenured employees express that the team environment is a key reason for their longevity at the company. The paid time off policy is generous, and management is generally supportive of employees who need to take time for personal or medical emergencies. The management team often serves as a buffer between staff and senior leadership, which is a testament to their dedication to their direct reports. There are opportunities for professional growth and learning within the organization.

      Cons

      Senior leadership has a tendency to prioritize immediate results, which has led to frequent organizational changes, including team re-alignments, changes to sales territories, and staff reductions. There is a lack of consistency in company-wide policies and strategic direction. The company's structure has changed several times in recent history. Compensation, particularly within the sales department, is not competitive with current market rates. Leadership diversity appears to be an area for improvement. While there are procedures for reporting unprofessional conduct, the follow-through and resolution from human resources seem to be inconsistent.

      Viewing 7 - 9 of 85 Reviews
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