UserTesting reviews

3.1

52% would recommend to a friend

(576 total reviews)
avatar

Eric Johnson

57% approve of CEO

49% positive business outlook

UserTesting has an employee rating of 3.1 out of 5 stars, based on 576 company reviews on Glassdoor which indicates that most employees have a good working experience there. The UserTesting employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

576 reviews
2.0
Oct 19, 2024
Recommend
CEO approval
Business Outlook

Pros

Good product Good job opportunity

Cons

Changing leadership Changing company discretion too often

5.0
Oct 17, 2024
Recommend
CEO approval
Business Outlook

Pros

Incredible customer base. Lots of opportunities to partner with leading companies building incredible products.

Cons

There has been a lot of change over the years, but it's natural for a company to grow as we are. However, the high amount of leadership turnover makes it hard to be consistent with our customer base.

2.0
Oct 15, 2024
Recommend
CEO approval
Business Outlook

Pros

So they took me on -- laid me off 1 month before the annual raise and level up -- highest performer in my role -- kept the severely underperforming new hire -- re-opened the position in a different country -- the re-opened same position in my country couple months later -- interviewed me for same role and said no -- then they laid off a bunch of their directors and many other people in the company. -- i basically joined just as the CEO was making his exit and selling company in a merger agreement.

Cons

i mentioned them in above section

Viewing 106 - 108 of 576 Reviews

Glassdoor has 805 UserTesting reviews submitted anonymously by UserTesting employees. Read employee reviews and ratings on Glassdoor to decide if UserTesting is right for you.