UserTesting reviews

3.1

52% would recommend to a friend

(576 total reviews)
avatar

Eric Johnson

57% approve of CEO

49% positive business outlook

UserTesting has an employee rating of 3.1 out of 5 stars, based on 576 company reviews on Glassdoor which indicates that most employees have a good working experience there. The UserTesting employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

576 reviews
2.0
Aug 8, 2024

Too many changes

Recommend
CEO approval
Business Outlook

Pros

The people are great to work with.

Cons

Changes happen weekly, they are still trying to figure out what they are doing. Very male-driven org.

3.0
Aug 8, 2024

n/a

Recommend
CEO approval
Business Outlook

Pros

autonomy if you have a good manager

Cons

stressful work environment due to micromanaging and poor direct leadership

4.0
Aug 6, 2024

Great culture

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Culture was amazing. Felt like everyone was really working to deliver the best customer/experience.

Cons

Similar to many organizations, the sales team tends to be the favorite child. This made it difficult for other teams to get the same buy-in and support

Viewing 115 - 117 of 576 Reviews

Glassdoor has 805 UserTesting reviews submitted anonymously by UserTesting employees. Read employee reviews and ratings on Glassdoor to decide if UserTesting is right for you.