UserTesting reviews

3.1

52% would recommend to a friend

(183 total reviews)
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Eric Johnson

57% approve of CEO

49% positive business outlook

Reviews by job title

183 reviews

Reviews about "Culture"

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1.0
Apr 11, 2019

Dreadful and tiring

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Colleagues are great and we always try to lift eachother up

Cons

Morale is dropping and upper management keeps letting people go so now people are leaving on their own as well. I don't see a future here anymore and I don't know where the company is going. It seems like it's becoming more 'sales ' and no one cares about the professional service group anymore. Everyone just keeps working hard for nothing so its dreadful and tiring to go to work now. Some people on the PM team doesnt even know what they are doing anymore, morale is at an all time low.

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UserTesting Response
7y
Thank you for being open in your review. I've shared this with the best people on the team to work with you and look at what happened. We're sad that the changes made impacted you and your team this way.
1.0
Nov 14, 2018

Get off this sinking ship

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

there really are some smart and talented people here, unfortunately there is no path for them to grow and be successful.

Cons

This company has a terrible track record of firing women leaders and replacing them with just more white men. Diversity and inclusion is a joke. The executive team is incompetent and the culture is broken. No accountability, no vision, no leadership, and the salary compared to market rate is abysmal. The CEO loves to point fingers and place blame for these problems just about everywhere but himself, but at the rate he's losing talented people he's running out of excuses.

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