UserTesting reviews

3.1

52% would recommend to a friend

(576 total reviews)
avatar

Eric Johnson

57% approve of CEO

49% positive business outlook

UserTesting has an employee rating of 3.1 out of 5 stars, based on 576 company reviews on Glassdoor which indicates that most employees have a good working experience there. The UserTesting employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

576 reviews
1.0
Apr 22, 2024

Messy internal structure

Recommend
CEO approval
Business Outlook

Pros

Remote and travel at times.

Cons

No clear management. Management keep changing and there's little to no support for and from some teams. Internal process is awful impacting customers. Expect Nepotism.

5.0
Apr 15, 2024

Good

Recommend
CEO approval
Business Outlook

Pros

Work environment is amazing actually

Cons

I do not have any to share

Viewing 133 - 135 of 576 Reviews

Glassdoor has 805 UserTesting reviews submitted anonymously by UserTesting employees. Read employee reviews and ratings on Glassdoor to decide if UserTesting is right for you.