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      UserTesting

      Engaged Employer

      UserTesting reviews

      3.1

      52% would recommend to a friend

      (576 total reviews)
      avatar

      Eric Johnson

      57% approve of CEO

      49% positive business outlook

      Ratings by category

      3.5

      Work/Life balance

      3.5

      Compensation and benefits

      3.1

      Diversity & inclusion

      3.1

      Career opportunities

      3.0

      Culture & values

      2.9

      Senior management

      UserTesting has an employee rating of 3.1 out of 5 stars, based on 576 company reviews on Glassdoor which indicates that most employees have a good working experience there. The UserTesting employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      576 reviews
      3.0
      Apr 11, 2024

      Okay

      Account manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      diverse team but strict corporate culture

      Cons

      lack of flexibility, company politics

      5.0
      Apr 9, 2024

      Great Place to Work

      Senior customer success manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great colleagues, amazing product/service. Loved the partnership and support of the larger team while also being able to excel as an individual contributor. Leadership team is great. Overall, it's a great place to work.

      Cons

      Went through company merger, working through that growing pain. But I expect nothing but great things once this phase is in the past.

      5.0
      Mar 27, 2024

      Great product

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      The product is incredible, it sells itself, and is easy to create an impactful video to bring to prospect meetings, I've met a lot of incredible people working there.

      Cons

      Don't have a lot of negative things to share - pricing changed a lot as did product strategy but that is normal with any company of a similar size.

      Viewing 136 - 138 of 576 Reviews
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      ReviewsUserTesting reviews

      Glassdoor has 805 UserTesting reviews submitted anonymously by UserTesting employees. Read employee reviews and ratings on Glassdoor to decide if UserTesting is right for you.