UserTesting reviews

3.3

56% would recommend to a friend

(578 total reviews)
avatar

Eric Johnson

62% approve of CEO

53% positive business outlook

UserTesting has an employee rating of 3.3 out of 5 stars, based on 578 company reviews on Glassdoor which indicates that most employees have a good working experience there. The UserTesting employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

578 reviews
5.0
Aug 3, 2016

I love working here!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Awesome people - new hires almost every week - Yummy snacks and beverages, fun events, weekly massages, work-from-home opportunities, commuting benefits, 401k/health benefits, etc.! - Demonstrate your skills and your value and you will be noticed!

Cons

- There are some employees here that are less than awesome (nice way to put it), and managers seem to know that. Yet, they're hesitant to fire them for some reason...? Perhaps due to hiring costs. I believe that if employees consistently underperform, they need to be set aside for additional training, or let go

4.0
Jun 15, 2016

Pleasant enough

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Nice perks (snacks, massages, etc). People are very nice.

Cons

Lack of communication between departments. Lack of a CMO.

5.0
Jun 7, 2016

Best bet for the future

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

if you are looking for a fun tech environment in the heart of Silicon Valley - look no further. Usertesting is the exceptional opportunity for an engineer to learn a great amount of technology within short period of time. You will get a chance to improve any aspect of the stack without asking permissions. No politics or rotten corporate environment. Very agile oriented approach to build software. Not to mention that you will have huge support from VP and CTO. Great company to work for. Besides, they let you to work from home and go to any tech conference.

Cons

They don't want you to work after hours. :-)

Viewing 226 - 228 of 578 Reviews

Glassdoor has 807 UserTesting reviews submitted anonymously by UserTesting employees. Read employee reviews and ratings on Glassdoor to decide if UserTesting is right for you.