UserTesting reviews

3.3

56% would recommend to a friend

(578 total reviews)
avatar

Eric Johnson

62% approve of CEO

53% positive business outlook

UserTesting has an employee rating of 3.3 out of 5 stars, based on 578 company reviews on Glassdoor which indicates that most employees have a good working experience there. The UserTesting employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

578 reviews
5.0
Dec 25, 2014

Best Company I Have Worked For !!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

1) The people. Overall an amazing group of very intelligent, kind and hardworking people. I can not stress how kind hearted and wonderful the people in this company are. 2) Great upper management. C level executives are absolutely amazing and a pleasure to work for. They seek employee feedback and actually listen. Action is taken within a reasonable amount of time to alleviate concerns. 3) Career growth opportunities. There's lots of growth for those who know how to find it. You'll notice there's been movement between departments for those who know where their interests are and have put in the work to prove their worth. 4) Increase of perks: snacks, coffee trucks, lunches, dinner, onsite massages, dog-friendly office, and flexibility to work remotely when needed (benefits are improving as well)

Cons

1) Compensation is low for certain positions regardless of the effort, time and value put in. 2) Disconnect between the SF and MV offices.

4.0
Jun 29, 2014
Recommend
CEO approval
Business Outlook

Pros

I'm able to work from home. I can choose my own time to work. It's relatively easy work.

Cons

The evaluations get snagged by other evaluators very quickly because it's a first come first serve basis. The work is hard to come by.

Viewing 241 - 243 of 578 Reviews

Glassdoor has 807 UserTesting reviews submitted anonymously by UserTesting employees. Read employee reviews and ratings on Glassdoor to decide if UserTesting is right for you.