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      UserTesting

      Engaged Employer

      UserTesting reviews

      3.1

      52% would recommend to a friend

      (576 total reviews)
      avatar

      Eric Johnson

      57% approve of CEO

      49% positive business outlook

      Ratings by demographic groups

      UserTesting has an employee rating of 3.1 out of 5 stars, based on 576 company reviews on Glassdoor which indicates that most employees have a good working experience there. The UserTesting employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Reviews by job title

      576 reviews
      2.0
      Jan 23, 2026

      Avoid

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Access to great tools and professional development stipend

      Cons

      Relentless conversations about internal alignment, a corporate culture where visibility is valued over performance and not much space for growth. Politics dominate team dynamics and while nobody is happy it's kind of mandatory to pretend to be

      1.0
      Jan 18, 2026

      This place is a dump

      Cloud engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Do not recommend, poor ego bad leadership.

      Cons

      This company is a sinking ship, leadership does not have a sense of direction treat people poorly. Do not recommend this company stay away.

      2.0
      Jan 1, 2026

      No return for work I put in.

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Enjoyed most all my closer co workers and collaboration. Also built great relationships. Flexible PTO (for salary employees only).

      Cons

      After being laid off in a recent round, didn't get my promised help to find a new job until 3 MONTHS after. Leadership isn't transparent and little to no room for growth. they would rather hire someone from outside than within for new positions. Watched people leave my whole time there and should of took that as a sign to leave as well.

      Viewing 25 - 27 of 576 Reviews
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      ReviewsUserTesting reviews

      Glassdoor has 805 UserTesting reviews submitted anonymously by UserTesting employees. Read employee reviews and ratings on Glassdoor to decide if UserTesting is right for you.