Is UserTesting a good company to work for as a User Researcher?

User Researcher professionals working at UserTesting have rated their employer with 3.9 out of 5 stars in 17 Glassdoor reviews. This is a higher than average score with the overall rating of UserTesting employees being 3.2 out of 5 stars. Search open User Researcher Jobs at UserTesting now and start preparing for your job interview by browsing frequently asked User Researcher interview questions at UserTesting .

Does UserTesting pay User Researcher employees well?

User Researcher professionals rate their compensation and benefits at UserTesting with 3.8 out of 5 stars based on 17 anonymously submitted employee reviews. This is 5.4% better than the company average rating for salary and benefits. Find out more about User Researcher salaries at UserTesting.

What are the top reviewed jobs at UserTesting?

Tester (67) , Sales (34) , Software Engineer (19) , Account Executive (16) , Senior Software Engineer (14) , User Experience Researcher (14) , Sales Development Representative (SDR) (12) , User Tester (12) , Customer Success Manager (10) , Account Manager (9) , Software Tester (9) , Business Development Representative (BDR) (8) , Product Manager (7) , SDR (7) , BDR (6)

What are the pros of working at UserTesting according to real employee reviews?

"Some of the people are great and very talented." ((in 91 reviews)); "UserTesting has a great culture" ((in 78 reviews)); "Great benefits such as:" ((in 38 reviews)); "Good pay to work ratio" ((in 28 reviews)); "Flexible working hours, work from home" ((in 22 reviews))

What are the cons of working at UserTesting according to real employee reviews?

"Management is poor and inexperienced" ((in 23 reviews)); "Horrible senior leadership/ lack of leadership." ((in 19 reviews)); "Constant layoffs within the past year." ((in 14 reviews)); "Very fast growing scale up so inevitable there is a lot of change, not always the best communication and teething issues when changes are made." ((in 9 reviews)); "Upper management is not interested in any critical feedback." ((in 8 reviews))

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UserTesting

UserTesting User Researcher reviews

3.9

99% would recommend to a friend

(17 total reviews)

Eric Johnson

100% approve of CEO

99% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (17 reviews)

Ratings by demographic groups

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User Researcher employees have rated UserTesting with 3.9 out of 5 stars, based on 17 company reviews on Glassdoor. This indicates that most User Researcher professionals have a good working experience there. UserTesting is rated in line with the average (within 1 standard deviation) by User Researcher professionals compared to other employers within the Information Technology industry (3.9 stars).

Reviews by job title

17 reviews

4.0

Apr 13, 2021

Great place to work

User experience researcher

Recommend

CEO approval

Business Outlook

Pros

Amazing culture and good people. Flexible/remote work options

Cons

I can't think of any cons at the moment.

5.0

Dec 4, 2020

Incredible Hiring Experience

User researcher

Recommend

CEO approval

Business Outlook

Pros

- Support throughout full experience - Very thorough and fair hiring panel - Recruiter in regular contact - Great package

Cons

No cons to be noted

5.0

Apr 29, 2020

Great!

Senior user experience researcher

Recommend

CEO approval

Business Outlook

Pros

Small company, you have a lot of influence and chance for personnel development.

Cons

No 100% satisfying employee onboarding yet.

Viewing 4 - 6 of 17 Reviews

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Strategic Accounts Director

Remote

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