Does VSP Vision Care pay their employees well?

According to anonymously submitted Glassdoor reviews, VSP Vision Care employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at VSP Vision Care. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at VSP Vision Care?

74% of VSP Vision Care employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated VSP Vision Care 4.0 out of 5 for work life balance, 3.6 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at VSP Vision Care?

Customer Service Representative (50) , Customer Service Representative (CSR) (15) , Business Analyst (9) , Customer Care Representative (8) , Manager (7) , Software Engineer (6) , Account Executive (5) , Administrative Assistant (5) , Customer Service (5) , Program Manager (5) , Communications Specialist (4) , Market Manager (4) , Account Manager (3) , Associate Software Engineer (3) , Data Entry (3)

What are the pros of working at VSP Vision Care according to real employee reviews?

"Benefits are great and comprehensive." ((in 60 reviews)); "Culture is great" ((in 32 reviews)); "people are nice" ((in 28 reviews)); "Work life balance Is good" ((in 24 reviews)); "Great benefits, 401K match, bonus based on performance" ((in 9 reviews))

What are the cons of working at VSP Vision Care according to real employee reviews?

"Low pay and repetitive." ((in 31 reviews)); "management is always in meetings." ((in 15 reviews)); "Not competitive salary and nothing else." ((in 11 reviews)); "Not a lot of available promotion if you don't want to become a manager" ((in 11 reviews)); "Upper management can be unclear or out right dishonest." ((in 8 reviews))

What are employees saying about VSP Vision Care layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about VSP Vision Care layoffs and their outlook for job security at VSP Vision Care in 2026.

What are the top reviewed VSP Vision Care locations?

Rancho Cordova , Sacramento , Columbus , Folsom , Dallas , San Antonio , Lockbourne , New York , Charlotte , Elk Grove , Oakland , Jersey City , Ramsey , Idaho Falls , Chicago , Albany , Long Island City , Melville , North Babylon , Michigan Center , Austin , Lewisville , Houston , Texas City , Essex , Groveport , California City , Chico , Fresno , Santa Ana

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VSP Vision Care

Part of VSP Vision

VSP Vision Care reviews

3.7

74% would recommend to a friend

(408 total reviews)

Kate Renwick-Espinosa

80% approve of CEO

65% positive business outlook

Ratings by category

4.0

Work/Life balance

3.9

Diversity & inclusion

3.6

Culture & values

3.3

Senior management

3.1

Compensation and benefits

2.8

Career opportunities

VSP Vision Care has an employee rating of 3.7 out of 5 stars, based on 408 company reviews on Glassdoor which indicates that most employees have a good working experience there. The VSP Vision Care employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

408 reviews

2.0

Nov 12, 2012

Good Company - Bad Job

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

The company overall is strong financially. They have a lot of ideas and are trying to grow

Cons

The job is bad. Worst customer service job I have been in. The callers give you a beating. There isn't much place to go in your career once youre in customer service. The company doesnt care about you as a person and they slowly keep taking things away from employees and raising health insurance costs.

1.0

Oct 25, 2011

VSP is NOT the company it use to be, take your talents elsewhere...

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Inexpensive health benefits. That is about the only good thing I can think of off the top of my head.

Cons

There's a reason VSP hasn't made fortune's "Best Companies to Work for" list since 2008. VSP use to be a great company to work for, but now they're your typical, greedy, corporation that walks all over their employees. They use to care about their employees and it showed, but now they're all about poorly thought out changes, sloppy transitions, and POLITICS. I miss the way it use to be.

1.0

Mar 1, 2012

Old Fashion Company. No innovation. Antiquated systems. Leadership lacking.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

The 5% 401(k) match, use to be 15%. Good marketing dept and customer service dept.

Cons

Old fashion company that never grew out of the 80's. Antiquated systems that prevent employees from being innovative. HR department inconsistent and can't seem to get employees checks correct. Strong innovative leadership is lacking, decisions are made by hallway conversations rather than by a logical process. If the healthcare reform act goes into effect in 2014 with the exchanges, vision is not included, where will VSP be? I left because it is too risky to stay and wait to see what happens.

Viewing 400 - 402 of 408 Reviews

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