Von Maur reviews

- Associates (excluding cosmetics and shoe sales people) only get 1% commission (why would this drive anyone to sell) - Hourly base rate for regular associates is very low - If you are a female, you must wear panty hose to every shift, and you cannot wear cap sleeves (strict dress code) - If you are a male, you must wear a suit to every shift - You cannot have water on the floor whether it is in a water bottle or not (I had an associate nearly pass out due to dehydration) - Turnover is absolutely terrible - If you are 1 minute late, they count it as late. There is no mercy whatsoever (You only get 24 tardies till termination) - Staffing is always low (There are often times when you will be overseeing two large departments for the whole night) - Corporate executives care more about the money and business side of things rather than their employees (Employees are the first people customers see. If you keep the employees happy, the customer will be happy) - Executives will fire associates for the smallest things, even if staffing cant afford it, which leads to other associates overdoing themselves which then leads to turn over (Its not rocket science) - You never know where your sales are at for the day because there isn't an easy way to check them. Instead results are printed out the next day and then formed into an unnecessarily large book for you to go through every morning. (The technology side of Von Maur is stuck in the 80s. There are easier and more efficient ways to do things, Von Maur) - They encourage you to be an emotionless robot (There were times when executives asked for great sales people to calm down their personality) - You cannot use a Saturday or Sunday for PTO - There aren't special incentives for opening VM charge cards until you open twenty in one CSIP/Pay period - Department managers are more so supervisors than an actual manager (The chain of command is so difficult and complex when it doesn't need to be, DM's will be the last to hear any important information) - You end up doing a lot of things that aren't in your job description as an associate and a manager - There are times when you can be scheduled eleven days in a row and the executives will tell you they can't do anything about it (Which is illegal I'm sure)

Very Poor and Robotic-like Management. Positive feedback lacking. Extremely Low Employee Morale in the new Brookfield, WI location. Attendance Policy Way Too Strict. Not Enough Staff During Shifts. Easily Fired for Minor Attendance Issues even if Meeting or exceeding ALL Sales Expectations. Expected to vacuum fitting rooms and sales floor, dry mop tile floors, dust, and clean mirrors in your sales area while you are wearing their "mandatory" female uniform of skirt/dress and nylons. Management tells you to "lie" to customers when they ask you if you are on commission. They say to tell customers "No" we all work together. It's not true! Sales Associates are all hourly wage plus COMMISSION. They also "force" you to follow-up with customers as it is part of their monthly evaluation. The Thank You Cards and personal phone call customers receive are a mandatory part of the Von Maur program, they are not "organic or real" as employees HAVE TO do it as part of their service expectations that are measured by the number of contacts or they will be fired. There are monthly "quotas" for signing up customers on the Von Maur "interest free" Credit Cards. Yet Sales Associates are not paid anything on those sign ups. You are expected to work all weekends and nights and can not request evenings off in your schedule. You can only request 1 weekend off per month. Some of my fellow employees have been "reprimanded" for laughing too, loud in their department. Just an awful company...they will have a hard time retaining employees in Wisconsin...