Von Maur reviews

Dress code is old fashioned Policies + procedures also super old fashioned Can't request days off months in advance unless you have vacation time 5 sick days a year You need to maintain 15 hours (part-time) or 35 hours (full-time). You won't be able to request a day off if you will fall below that mark. You have to have "vacation time" built up before you can request it off and not have it count against you as well. They do not trust the associates to do their jobs, management is definitely always watching you. You have monthly reviews to see your sales numbers and stats, so you're constantly worried about your performance. You have to do 1 "contact" (following up with customers either by phone or writing them a letter) for every 8 hours you work, which is not only tiresome but useless as it makes most people not want to come back, because they have the store constantly calling them and reaching out to them. You have to maintain a "follow-up book" of customers as well, where you take their information and call them when new styles of their selected brands come in. Also very bothersome, and difficult to find people who want to even commit to that. My sales have been through the roof (125%+ above goal) since I started (8mos ago), but I have been penalized twice already for not upholding their other stupid customer service standards. Everyone who works there is like 35+, so if you're young, expect to be babied.

Customers MAJORLY ABUSE the return policy and Von Maur allows it, racist and sexist company, absolutely blatant favorites that management had (if you drank and partied a lot or had been with the store for a long time you were a favorite of the management team. How fake the staff is very creepy, staff act like robots with no personality and working there I felt as if I lost my personality. They try to form you into a “stepford wives” persona almost. This company is extremely racist. I work with this company for almost two years and there was not a single black person employed during this time. I find it hard to believe that the amount of black individuals who applied for a general sales associate position were lacking of the experience...(no experience is needed). Also witnessed countless times when black individuals would walk into the store and would be harassed and stalked by sales associates because the customer “looked suspicious.” Associates would even alert the loss prevention manager to make sure the “cameras were facing the suspicious customers.” I have many stories where I have experience racism in the location I worked which played a huge role in my decision to look for employment elsewhere. The company is also sexist. The only men that are generally hired are white, flamboyant men. We only had a total of 2 men employed during my time of employment. Women are not allowed to wear pants. Which is extremely sexist. Men can only wear full suits. Sexist. Personally, I was turned off by the company. I have several other negative experiences which I do not care to mention.