Von Maur reviews

2.8

36% would recommend to a friend

(1,455 total reviews)
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James D. von Maur

37% approve of CEO

34% positive business outlook

Von Maur has an employee rating of 2.8 out of 5 stars, based on 1,455 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Von Maur employee rating is 21% below average for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

1K reviews
2.0
Nov 2, 2015

Management is young and inexperienced.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

You get every holiday off. Coworkers are good people to work with. Discount is ok. Pay is ok for retail.

Cons

Management is young and inexperienced. They don't communicate to each other. They frown upon personal relationships between employees. They threaten termination with several policies: attendance, employee discounts, employee holds, customer service issues, among others. In addition, they are inconsistent when it comes to upholding these policies. They play favorites. Management also nitpicks the most petty things when they should be focusing on the bigger picture.

1.0
Aug 14, 2015
Recommend
CEO approval
Business Outlook

Pros

Closed all holidays and close early on holiday eves, paid vacation, time and a half on Sunday, holiday pay after a year, weekend off a month.

Cons

Executive management, attendance policy is terrible you can clock in 7 minutes early, but one minute after scheduled shift you are late, morale of the store I worked at, high turn over rate, doesn't accept doctor's notes, wouldn't accept accommodations for my health issues (which was not a lot just needing to keep a snack in stock room when my blood sugar dropped).

2.0
Jul 21, 2015

Customer Service Associate

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Beautiful store. Suitable holiday working hours that enable you to have a personal life. Paid time and a half for working on Sundays. Company's customer service of free gift wrapping and free shipping.

Cons

Extremely low traffic of actual shoppers in this store, which means less sales and less ability to meet sales goals. Pay scale not on par with the other department stores in the same mall. Very outdated dress codes, especially for women if you have to do any bending or lifting for your job. Males that work as seasonal gift wrappers in customer service, have to wear a suit and tie along with a Von Maur smock, which looks absolutely ridiculous. Fashion selections are not "fashionable" nor "trendy". Sales employee's are promoted way too quickly into management positions, without ANY previous management experience, skills nor training.

Viewing 97 - 99 of 1,455 Reviews

Glassdoor has 1,480 Von Maur reviews submitted anonymously by Von Maur employees. Read employee reviews and ratings on Glassdoor to decide if Von Maur is right for you.