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WP Engine

Engaged Employer

WP Engine reviews

3.4

51% would recommend to a friend

(541 total reviews)
avatar

Heather Brunner

81% approve of CEO

40% positive business outlook

Ratings by category

3.9

Work/Life balance

3.8

Diversity & inclusion

3.5

Culture & values

3.2

Career opportunities

3.1

Senior management

3.1

Compensation and benefits

WP Engine has an employee rating of 3.4 out of 5 stars, based on 541 company reviews on Glassdoor which indicates that most employees have a good working experience there. The WP Engine employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Reviews by job title

541 reviews
2.0
Feb 9, 2021

Seems great, at first…

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Mostly excellent people to work with - Inclusive, with strong employee resource groups - Great office space and general work environment - Really good work/life balance - Benefits are good - Culture is definitely better than a lot of other large companies

Cons

- Did extremely little to help employees during Covid, despite the company both saving money on office expenses and regularly hitting sales goals - The company talks a big game on DEI, but beyond simply maintaining a non-discriminatory workplace, it's mostly performative - ERGs and related DEI action is mainly driven by employees, not the company - Managers and department leaders are extremely hit and miss; some are amazing, some only make themselves look good and throw their reports under the bus or even block their career progression to keep reports where they want them - HR is more interested in maintaining the absence of conflict than actually doing the right thing - The hiring/interviewing process is both biased and very long - They'll use your geographic location to justify paying you less - Review process is extremely slanted -- "we expect people to exceed expectations" is one of many ridiculous excuses I heard for avoiding giving people a raise or promotion - Their referral process is toxic and annoying; they encourage employees to spam social media for a chance to earn money from a clicked link, rather than fostering a culture where employees refer people who they actually know and trust

avatar
WP Engine Response
5y
We appreciate your feedback and the many positive attributes of our culture that you noted. Diversity, Equity and Inclusion, as you mentioned, have historically been driven by our ERGs. We recognized that as an area most worthy of investment and are happy to share that we recently hired a new DEI leader who joined in early January. She will be responsible for driving our efforts, and we expect that she will be able to help take our focus on DEI to the next level. We are sorry to hear that your experience hasn’t matched that of many of our employees and that your experience during the pandemic and working from home was not a positive one. We are committed to making WP Engine a great place to work and your input is appreciated regarding areas we can continue to improve.
1.0
Feb 29, 2016

All the talent is leaving.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

You can move up the latter quickly because all the good employees are leaving for better jobs. Young company with serious growing pains.

Cons

Only accept a job here if you are unemployed. If not, stay where you are! Trust me! You have been warned.

1.0
Mar 1, 2024

Save yourself the stress

Tech support
Recommend
CEO approval
Business Outlook

Pros

Honestly, none I can think of

Cons

They hire their management and higher ups from outside, the pay for the stress is horrid, people who have never done your job treat you like you are stupid, nobody takes responsibility for anything. Honestly, too many things to list.

avatar
WP Engine Response
2y
Thank you for sharing your experience as it guides our growth. We’re very sorry to hear your time at WP Engine was not a positive one and that you didn’t feel supported or heard as part of our Support organization. We are incredibly grateful for and proud of our Support Team and the people who are part of it. Starting last year, we began listening sessions and quarterly team meetings for our leadership team to engage directly with Technical Support Representatives to hear feedback directly from the experiences of our techs. From these sessions we have made improvements to several areas that were raised by our team members, including working towards providing more time for training, creating more self-service options for customers to reduce incoming requests and improving our capacity planning to ensure we have the right number of team members on each shift. Thank you again for sharing, we wish you success in future endeavors.
Viewing 10 - 12 of 541 Reviews
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Glassdoor has 573 WP Engine reviews submitted anonymously by WP Engine employees. Read employee reviews and ratings on Glassdoor to decide if WP Engine is right for you.