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      WaFd Bank

      Engaged Employer

      WaFd Bank reviews

      3.2

      49% would recommend to a friend

      (644 total reviews)
      avatar

      Brent Beardall

      63% approve of CEO

      41% positive business outlook

      Ratings by category

      3.6

      Diversity & inclusion

      3.5

      Culture & values

      3.5

      Work/Life balance

      3.2

      Compensation and benefits

      3.1

      Senior management

      3.1

      Career opportunities

      WaFd Bank has an employee rating of 3.2 out of 5 stars, based on 644 company reviews on Glassdoor which indicates that most employees have a good working experience there. The WaFd Bank employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      644 reviews
      5.0
      Dec 21, 2017

      Washinton Federal Cares about Employees

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Washington Federal has always looked after employee by offering the best benefits for the lowest cost possible. They contribute to our long term financial success with amazing yearly retirement contributions, and the come through again with an immediate response to the tax bill with a 5% pay increase on top of any merit increased already awarded. This is accompany that truly CARES about their employees.

      Cons

      It can be hard to find openings as people tend to stay with this company for years.

      avatar
      WaFd Bank Response
      8y
      Thanks for your feedback. I am so grateful for the support from the BOD to be able to invest in our employees, training and our communities. Great to work at a Bank that takes feedback and makes improvements. Looking forward to 2018 and beyond
      4.0
      Dec 6, 2017

      No place is perfect.

      Branch manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Excellent 401K and good benefits. Holidays, vacation and sick on par with other institutions. There are rewards if you work hard consistently and put in the time and energy. You're only as good as YOUR work ethic. I love that we have an engaged, excited CEO who actually takes the time to read Glassdoor reviews and replies! Don't think you'll find that at the Big Box Banks. Great job Brent! Good culture but see note under Advice to Management.

      Cons

      We all know our training program is lacking. And I'm not sure the new pay scales work. I've had positions for months and I can't get quality people because of the pay. I pitch total compensation like a pro (because I do believe in it) but I still can't get the right people in the right roles; which is key to success. Perhaps loosen the reins a bit and let DM/RP's have more control? If we have a great candidate, let's make it work. Too many times I've had to "settle" on staffing to cover the branch needs and frankly, that never works out. Which is the flip side of not investing up-front: higher turn over which increase costs of training, hurts production and overall client satisfaction. I know there's no magic answer though.

      avatar
      WaFd Bank Response
      8y
      The saying goes culture eats strategy for lunch! I think you are spot on. Thanks for the feedback and thank you for making WAFD stand out. Our people are the difference. I called this out in our annual report to shareholders and that is one of the key reasons I am so excited. We have great people, that really look after serving their clients as well as they can. Our formula is simple happy employees + happy clients = happy shareholders. We are far from perfect. Training and compensation are two areas we are focused on. If we have a great candidate and you can't make it happen with your DM/RP, call me
      4.0
      Dec 5, 2017

      Getting better all the time

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Stable environment - good opportunity for growth. The company does a good job of recognizing employees. The overall feel of the company is low key - it feels safe & stable and stress levels appear to be relatively manageable. They are involved in the community and support a number of philanthropy initiatives. Upper management is accessible and seem to listen to all levels of employees.

      Cons

      They lack structured training. Reviews don't seem to be relevant to pay increases. Little opportunities are missed like tuition reimbursement.

      avatar
      WaFd Bank Response
      8y
      There are all kinds of little things we can do better. One such improvement we just made was including a vision hardware benefit for all employees. I cant tell you the positive feedback that little change has made. That was able to happen because we as a group have been smart consumers of health care, and are costs have increased at a slower pace than the industry. Keep up making a difference.
      Viewing 412 - 414 of 644 Reviews
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      ReviewsWaFd Bank reviews

      Glassdoor has 658 WaFd Bank reviews submitted anonymously by WaFd Bank employees. Read employee reviews and ratings on Glassdoor to decide if WaFd Bank is right for you.