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      WellSense Health Plan

      Part of Boston Medical Center

      Engaged Employer

      WellSense Health Plan reviews

      3.2

      49% would recommend to a friend

      (245 total reviews)

      Ellen Ginman

      Not enough data to show CEO approval

      50% positive business outlook

      Ratings by category

      3.9

      Work/Life balance

      3.8

      Diversity & inclusion

      3.1

      Culture & values

      3.0

      Compensation and benefits

      2.9

      Career opportunities

      2.8

      Senior management

      WellSense Health Plan has an employee rating of 3.2 out of 5 stars, based on 245 company reviews on Glassdoor which indicates that most employees have a good working experience there. The WellSense Health Plan employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      245 reviews
      4.0
      Nov 16, 2015

      Great Company but...

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      great opportunities, good raises, great benefits

      Cons

      management constantly changing, everyone is very clicky and gossipy

      4.0
      Nov 4, 2015

      Call Center - Well Overdue!

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great company to work for; room for growth; located in the heart of Boston; easy commute; great benefits; talented employees; everyone is so nice and willing to help. The Call Center has had its rough moments. It wasn't until this past summer, they brought in a talented, experienced Manager to turn it all around for the better. She is determined to make the call center a better place to work - a place where partner departments can look to when seeking to fill a position. One task she worked really hard on was rolling out Skill Based Progression which allows the employees to not only feel valued in their roles, but to learn new skill sets and move up -- within the same department. Her hard work paid off and the call center now allows for someone to move up to 4 different grade levels!! Representatives felt stuck and unappreciated prior to the new boss' arrival. The manager recognizes the challenging but rewarding job they have and makes it a point to praise and reward each and every one of them as much as she can. For someone who has been with the company for over 7 years and have witnessed a revolving door of managers/directors, this has been long overdue! Give credit where credit is due. The call center is a much better place to work for now a days. Thank you CM!!

      Cons

      Meeting central! Management has been a revolving door. The systems are not used to the best of its ability. A lot of configuration issues.

      1.0
      Oct 28, 2015

      Some bright spots, but overall, better off elsewhere.

      Analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      Lots of genuinely talented people who say all the right things about providing humane health insurance. Great location, for however much longer that lasts. Generous salary and benefits.

      Cons

      Opportunities for professional growth and.or promotion limited. A punitive attitude towards training and employee performance; you either do things the way the boss wants them done, or you get written up. Differences in perspective are not really valued. The HR Department is unbelievably inept. My initial interview had to be rescheduled twice because there was no one around to actually conduct the interview when I arrived. Both times staff insisted I'd arrived at the wrong date/time, until I produced e-mails that confirmed I was at the right place at the right time. This continued after my employment. I interviewed for a job within the company, and the HR Rep made 4 firm, rock solid promises that she would have a decision by a certain date ... and broke every single one of them. And despite all the fine words about not being cost driven and making decisions solely on evidence based medicine, over and over again they make the exact same decisions their more money focused competitors make. The only difference is that when they issue a denial, people make a point of having a sad as if to prove it really wasn't about the money at all.

      Viewing 214 - 216 of 245 Reviews
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      ReviewsWellSense Health Plan reviews

      Glassdoor has 260 WellSense Health Plan reviews submitted anonymously by WellSense Health Plan employees. Read employee reviews and ratings on Glassdoor to decide if WellSense Health Plan is right for you.