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Western National Insurance

Engaged Employer

Western National Insurance reviews

4.2

92% would recommend to a friend

(109 total reviews)

Rick Long

95% approve of CEO

91% positive business outlook

Western National Insurance has an employee rating of 4.2 out of 5 stars, based on 109 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Western National Insurance employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

109 reviews
1.0
Jul 26, 2023

A 20th century company pretending to be a 21st century company

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

New hire benefits- health insurance starts at the beginning of the month following your first day. Start with 15 (I think) days of PTO plus the company has floating holidays as well

Cons

Wages: pay is below market average, merit increases don't cover inflation, in prior years a manager was required to average a 3% merit increase across the whole team. Work environment: Vast majority of roles are required to work in office. Hybrid work arrangements are not offered, working from a remote location is treated as a scheduling item and is available at management's discretion. Work load: The company is currently in the process of a major overhaul, creating large amounts of work with short turn around times High turnover, including roles that handle long projects

avatar
Western National Insurance Response
2y
Thank you for taking the time to leave us a review. We are saddened to hear that your experience working at Western National has not measured up to your expectations. In order to stay competitive with market trends, we assess our compensation package at multiple points throughout the year. Similarly, merit increases are managed annually with a formal review process, are dependent on the experience and performance of each team member, and are evaluated on an individual basis. Additionally, we do offer flexible and hybrid remote work options to a majority of our employees at all office locations (as approved by a manager). However, the privilege to work remotely is and will remain dependent on the needs of our customers balanced with the needs of our employees and internal teams. As you mentioned, we are currently in the middle of a major technology overhaul, which has certainly impacted the workload of nearly every department in the organization. While we understand that there is work to be done, we certainly don’t want our employees to feel overwhelmed by their workload. We encourage employees who are feeling overwhelmed to have an honest conversation with their manager to discuss priorities and find ways to manage workloads. We are always looking for feedback on areas in which we can improve. If you are willing to share more, please contact us at HRmail@wnins.com.
2.0
Apr 18, 2023
Recommend
CEO approval
Business Outlook

Pros

Strong community/a lot of company events, PTO fair

Cons

micro-management, maternity leave is 4 weeks, hybrid work not flexible (depending on department). Left for similar job but better benefits, remote opportunities, and higher pay

avatar
Western National Insurance Response
3y
We are sorry to hear that your experience working with Western National in other areas did not meet your expectations, and we appreciate your feedback on areas in which we can improve. We have been working diligently to review our compensation ranges, maternity leave, and benefits package to make adjustments according to market trends. If you are willing to discuss your concerns further, please contact us directly at HRmail@wnins.com.
5.0
Dec 5, 2023
Recommend
CEO approval
Business Outlook

Pros

I've found Western National to be a great place to work in my time here. First, even through a period of consistent growth, it's remained a stable place to work. The leaders are accessible. The company provides career paths for advancement, which I've been able to personally pursue; and I get regular feedback from my manager on opportunities for professional development. Also, the company has good benefits (medical, 401k match stand out) and a lot of employee wellbeing programs.

Cons

The company's rapid growth has led to a greater pace of change in recent years, and that has been stressful at times (though it's good that the company is growing).

avatar
Western National Insurance Response
2y
Thank you leaving an in-depth review! As you mentioned, we have grown substantially in the last few years, which has allowed us to expand the personal and professional benefits that we offer. With a strong emphasis on professional development, we offer many opportunities for employees to grow, including continuing education courses, career planning, and in-house training. Similarly, we are dedicated to providing personal benefits to our employees, which includes a robust benefits package, an employee well-being program, and more. At the end of the day, we are committed to providing an exceptional employee experience, which we know starts with recognizing the value that our employees bring to the organization. In regard to the company’s rapid growth, we recognize that we are still experiencing a few growing pains. As we continue to grow, the workload will continue to increase in order to keep pace with the day-to-day needs of our organization. In 2023, we had a record-breaking number of new hires, and we have many more positions slated for 2024. Our goal is to grow our organization and number of employees to ensure the work is spread evenly and decrease the stress felt during the busy times. We are always looking for feedback on areas in which we can improve. If you are willing to share more, please contact us directly at HRmail@wnins.com.
Viewing 10 - 12 of 109 Reviews

Glassdoor has 112 Western National Insurance reviews submitted anonymously by Western National Insurance employees. Read employee reviews and ratings on Glassdoor to decide if Western National Insurance is right for you.