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Windy City Call Center

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Windy City Call Center reviews

2.8

40% would recommend to a friend

(87 total reviews)

Jack Goldberg

38% approve of CEO

35% positive business outlook

Windy City Call Center has an employee rating of 2.8 out of 5 stars, based on 87 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Windy City Call Center employee rating is 25% below average for employers within the Media & Communication industry (3.7 stars).

Reviews by job title

87 reviews
2.0
Sep 17, 2013

Convenience at a Cost

Recommend
CEO approval
Business Outlook

Pros

-Work From Home -Set your own hours -Browse Internet while you work

Cons

-Sticking to the script with no leeway -People you will be calling will deny requesting info, swear at you, accuse you of being a scammer, etc etc. Be ready to kill people with kindness. -You can be listened in at any time. -I used to describe the job as being 'a mindless script slave', and I think this is a very accurate description.

4.0
Jul 17, 2013
Recommend
CEO approval
Business Outlook

Pros

working from home, managers and QA's are very helpful. The work is not very hard and the people working with you are very nice. you get emails about job opening that you can apply for quite often.

Cons

the training is a bit low but in the chat rooms you can get a lot of help. the pay is not the best.

avatar
Windy City Call Center Response
12y
We aim to be an employer of choice for our current employees and for prospective talent interested in joining our growing team. We continue to look at ways we can enhance various aspects of employment here, including pay and benefits, to make Windy City a great place to work. Thank you for your input-- we are listening!
3.0
Jun 29, 2013
Recommend
CEO approval
Business Outlook

Pros

Able to work from home. Management was attentive to the needs of employees.

Cons

Job ad said that you'd be helping people with questions about online schools. This made me think it was like academic advising. When I started working, I found out that this was a telemarketing gig. When people applied for jobs through SnagAJob, the system would give them the option to request information about online schools. Some people that I called said they specifically checked the not interested box when asked if they wanted information. The automatic dialing system would call some people six or seven times a day. I was cursed out a few times because of this. One thing that I didn't like was that we were referring people to some schools that weren't regionally accredited so if they spent their hard earned money on the education, their credits would not transfer to all schools or they wouldn't be considered for jobs by some employers. The calls were coming in back to back to back. Sometimes my throat would be sore four hours into my shift. It was not uncommon to make more than 300 calls in a six or seven hour shift. The pay was way too low. When I looked at my paychecks I would want to cry. This is o.k. for a teenager living at home with their parents but if you have real bills to pay, don't bother.

Viewing 85 - 87 of 87 Reviews

Glassdoor has 89 Windy City Call Center reviews submitted anonymously by Windy City Call Center employees. Read employee reviews and ratings on Glassdoor to decide if Windy City Call Center is right for you.