Windy City Call Center reviews

Don't even bother working on quality calls or adhering to schedule, attendance, etc. etc. Perfect record except for two leads per hour at the end due to script changes and tricking people into college offers, most calls ended up with answering machine, hanging up, abusing the rep. They blame it on the reps, not the calls they get. Employees still there have the worst records as far as employment with this company and are still working, even after several final warnings. Not worth trying to do your best here it doesn't matter. Calls were bogus, only they blame the call center reps who don't make the money for management. Lowest on the totem pole gets the heave-ho. Then when you leave they have the nerve to ask you to fill out survey why you left. Not wasting my electricity and equipment for two to three hours a day. I think that's a pretty good reason.

The challenges of working for this company are many. 1. We do not get paid nearly enough for what we do, and what we deal with. 2. While the company has instituted a 401k, that is the extend of any benefits. Paid time off is finally being offered also, but the way it is accrued, is completely incomprehensible. I work part time (and had my hours cut some time ago, to boot), so I basically earn none. All other time off is non-paid, which is ridiculous. 3. While management touts the opportunities for growth, in reality, they are next to non-existent. I've worked with the company for some time, and have gotten almost nothing but negative feedback, no opportunities to move upward. 5. I truly feel that the CEO and VP are in far over their heads. What started as an amazing opportunity, makes me feel, in essence, kind of sleazy.