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Windy City Call Center

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Windy City Call Center reviews

2.8

40% would recommend to a friend

(87 total reviews)

Jack Goldberg

38% approve of CEO

35% positive business outlook

Windy City Call Center has an employee rating of 2.8 out of 5 stars, based on 87 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Windy City Call Center employee rating is 25% below average for employers within the Media & Communication industry (3.7 stars).

Reviews by job title

87 reviews
5.0
Mar 22, 2022
Recommend
CEO approval
Business Outlook

Pros

I really enjoyed my time working at Windy City Call Center. I worked making outbound calls to students and potential job seekers. The team was supportive and I made really great friends. It also allowed me to have a legitimate work from home experience.

Cons

There are times when you have to interact with customers who are not happy you called. It can be hard, but management was very supportive in helping us navigate the issue.

avatar
Windy City Call Center Response
4y
Thank you for being a part of our team. We recognize that our greatest assets are our employees. We know that dealing with various personalities by phone can be difficult, and we appreciate that you felt supported with those tough calls.
3.0
Feb 6, 2022

It was a good job.

Recommend
CEO approval
Business Outlook

Pros

Management is very helpful when you needed it.

Cons

Felt like we were harassing people.

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Windy City Call Center Response
4y
Thank you for your review. We know that placing outbound calls to individuals can at times be a tough position. We ensure that all of the data we call on has been vetted and that the individuals have opted in. We know that despite this, there are times when it will feel like you are pressuring people. Please know that whenever you feel this way, we welcome you to talk with our team so that we can help with strategies to ensure that you feel supported when making calls. We want our agents to be empowered to help our clients secure appointments with interested individuals.
Viewing 10 - 12 of 87 Reviews

Glassdoor has 89 Windy City Call Center reviews submitted anonymously by Windy City Call Center employees. Read employee reviews and ratings on Glassdoor to decide if Windy City Call Center is right for you.