Windy City Call Center reviews

We are sorry to hear that your experience was not positive. Employees have set times that they need to login and logout at. As an organization, we are always looking for ways to improve our employees experience through technology and have included a time tracking feature through our Dashboard. This position includes placing outbound calls which is discussed during the hiring process. We know that placing outbound calls to individuals can at times be a tough position. We ensure that all of the data we call on has been vetted and that the individuals have opted in. The truth about our training is that we provide an intense and comprehensive training at the beginning of employment, and ongoing as needed. This is also discussed during the hiring process. None of our agents can begin this position without completing training.

We are sorry to hear that you had a less than positive experience with our company. We know that often individuals are upset when they are separated from a position, but we assure you that we work diligently to ensure that we work with employees to perform the position, and invest a great deal in working with the most important part of our team, our employees. We regret at times that despite this investment we are forced to separate an employee from a position. We wish you continued success in all endeavors.