Zelis reviews

3.4

54% would recommend to a friend

(445 total reviews)
avatar

Amanda Eisel

78% approve of CEO

61% positive business outlook

Zelis has an employee rating of 3.4 out of 5 stars, based on 445 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Zelis employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

445 reviews
1.0
Aug 2, 2019
Recommend
CEO approval
Business Outlook

Pros

Zelis used to be a great company to work for as recent as early 2018 but not any more.

Cons

The leadership from top down needs to go. This is one of the filthiest, greediest companies lacking honesty and integrity. They treat the employees horrible. Cheat them out of pay and hard earned positions, any chance moving up in the company does not exist because they bring in their friends and family members to fill the openings. Almost 4 years I gave to this company, applying for several jobs I was more than qualified for and was passed over every time for a friend of leadership or a relative who was put in the position yet lacked training or skill. Your education and experience means nothing at Zelis

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Zelis Response
6y
Thank you. To confirm, we appreciate all associates and integrity is a company value. Regarding your individual feedback, we encourage you to share your suggestions with your Zelis senior leader or People Operations business partner. We are confident in our company mission, leadership and business acumen. We know what is working well from leadership and associates. Like many companies, we will strive to provide better services or solutions.
1.0
Jul 16, 2019

No respect for employees

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Summer Fridays - close at 3pm

Cons

After numerous months of surviving under the WORST IT managers in history, there was a glimmer of hope that the new IT C-leader would make some positive changes. He did take away some misplaced power from one, which was good. But, its obvious that the C doesn't believe in diversity on his leadership team. There is a lot of knowledge and skills right at his fingertips. It also appears that he doesnt care about the people, but more about the almighty dollar by off shoring the work.

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Zelis Response
6y
Thank you for your feedback. We care about our mission and people. We believe associates at all levels and titles are important. Your knowledge and contributions are appreciated. To properly address your advice to management, we encourage you to follow-up with you Zelis senior leader or People Operations business partner.
1.0
Jun 25, 2019

Could be a great place to work, if leadership changes

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Financially stable. Company is making lots of money, even if in spite of itself. There are some really great and smart people there.

Cons

- Benefits are very expensive - Most employees are unhappy working there - Leadership is reactive, no planning - Culture of Haves vs Have nots - Execs should have some privileges over the staff, but Zelis takes it to extreme for a small company. Insane # of dedicated parking spots in NJ, Special Rooms for Execs only, EA's - Especially for CEO - are nasty and aggressive.) - No development/Training Zelis is a Healthcare Services Company that wants to be a Tech or Tech Services Company. Only problem is that their technology is older than many of the people working there. They merged a few companies together back in 2016 and 3 years later have not integrated them. On their 4th CIO in 2.5 years including the interim Candidate. Leadership has very low technical aptitude and any IT leader has struggled to bridge that gap. So much time and effort is wasted because there are 5 ways to do just about anything. Zelis has become a playground for Execs who follow Private Equity Firms. There is no plan to build anything sustainable. I have never seen a more poorly run company. C level leadership has revolving door. In my time there I never saw a Plan, or road map. The place was running like 3 companies all trying to act like they never merged. If you like chaos this is the place to be.

Viewing 16 - 18 of 445 Reviews

Glassdoor has 461 Zelis reviews submitted anonymously by Zelis employees. Read employee reviews and ratings on Glassdoor to decide if Zelis is right for you.