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Zoom Communications

Engaged Employer

Zoom Communications reviews

3.6

61% would recommend to a friend

(2,000 total reviews)
avatar

Eric S. Yuan

76% approve of CEO

51% positive business outlook

Zoom Communications has an employee rating of 3.6 out of 5 stars, based on 2,000 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Zoom Communications employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Reviews by job title

2K reviews
4.0
Aug 29, 2022
Recommend
CEO approval
Business Outlook

Pros

Great benefits and cool co-workers.

Cons

You may be great at your job but promotions will be given to those who have been there longer.

4.0
Apr 25, 2022

Company cares, but not perfect

Recommend
CEO approval
Business Outlook

Pros

They have amazing benefits and a fantastic product that customers are incredibly loyal to. They've positioned themselves well in the market and if history repeats itself, they will continue to build better products than the competition as they expand their portfolio

Cons

Growing pains can leave you running in circles chasing support or billing problems (not sales activities). Salesforce often has 2-5 duplicate accounts between 2-5 reps. Happens weekly for almost every rep in the mass market segments. BIG waste of time and causes frustration between reps

2.0
Mar 18, 2022

It's a mess

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great benefits and perks, easy job.

Cons

Shady history and security practices seem lack

Viewing 319 - 321 of 2,000 Reviews

Glassdoor has 2,196 Zoom Communications reviews submitted anonymously by Zoom Communications employees. Read employee reviews and ratings on Glassdoor to decide if Zoom Communications is right for you.