Zoom Communications reviews

The culture is extremely lacking. There's very low representation of certain groups and a huge difference in the experience that the least represented demographics are having in comparison to their counterparts. There are quite a few managers and ICs that are tone deaf and painfully ignorant. I’ve had to have conversations about microaggressions, culturally offensive ideas, etc. with people in leadership positions who should know better. There isn’t a DEI team (laid off) nor any programs that welcome learning and open dialogue to ensure an equitable and safe work environment for all. The company doesn’t have leaders that understand these topics or know how to manage individuals that aren’t similar to them. There aren’t diverse recruiting teams, executives, or managers. Zoom hires based on commonality which is why certain demographics are very very low at the company. When they do hire these underrepresented demographics, it’s performative and to check off a box. This is the type of culture Zoom has cultivated and it’s very unfortunate.

Leadership. I believe this came from the pandemic elevating people who had no business being in senior roles being called to higher places of responsibilty due to the situation with the COVID boom. The emperor wears no clothes is another issue with the company. Eric needs people to tell him like it is and to assist in the growth of the company instead of a bunch of yes-men. Ironically communication, given it is a communication company. There needs to be more cross-pollentation of ideas amongst leadership. In person mandates for the drones isnt necessary and is in point of fact antithetical to the entire MO of the company, It is about leadership meeting and talking, for they decide the course of the whole operation, that needs to be done in person. This company has potential to be great, but it is rotting from the inside due to leadership.