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      Zoom Communications

      Engaged Employer

      Zoom Communications reviews

      3.6

      61% would recommend to a friend

      (1,998 total reviews)
      avatar

      Eric S. Yuan

      75% approve of CEO

      50% positive business outlook

      Ratings by category

      4.0

      Compensation and benefits

      3.6

      Work/Life balance

      3.5

      Diversity & inclusion

      3.4

      Culture & values

      3.2

      Career opportunities

      2.9

      Senior management

      Zoom Communications has an employee rating of 3.6 out of 5 stars, based on 1,998 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Zoom Communications employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      2K reviews
      5.0
      Apr 4, 2019

      Believe the Hype

      Account executive
      Recommend
      CEO approval
      Business Outlook

      Pros

      I've had the privilege to work for several top start ups who have all had award winning culture year over year. Zoom puts all of those companies to shame. Some highlights are: - An incredible leadership team who cares deeply for their employees and customers - Great benefits - Having the best product in the industry by a long shot - Excellent career growth opportunities - Competitive Pay - Coworkers who treat you like family - Endless opportunities to volunteer and help local communities If you're lucky enough to have the opportunity to work at Zoom you should ABSOLUTELY SAY YES!

      Cons

      Because of the explosive growth and innovation constantly happening at Zoom, it's important to remain flexible and work hard to take advantage of this once in a lifetime opportunity. If you consider that a Con than Zoom may not be the right place for you.

      5.0
      Jan 12, 2019

      One of the best places to work!

      Senior technical support engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Absolutely wonderful work environment Management that actually values and takes care of its employees They hire people that fit the culture and are also great fits for the positions they hire. THEY CATER FOOD almost every day. Managers trust the employees to do their jobs and are always willing and available to help Very good benefits (include gym membership reimbursement).

      Cons

      The advancement ladder isn't too transparent. It may be because of how new the company is, but most employees don't know where they can go with the company. That's not to say that there isn't room for advancement, because there is. But if you are wanting to move towards security, engineering, etc. you will have a hard time knowing what is needed from you to move in that direction.

      5.0
      Jun 25, 2018

      Mid Market Account Executive

      Mid market account executive
      Recommend
      CEO approval
      Business Outlook

      Pros

      1) Fantastic company culture of "Happiness". You feel it every day and you can't wait to come to work because you feel "cared for". 2) Hands down the best video collaboration product on the market (feels good to be the best) 3) Linear management structure - you can walk onto any floor, chat with any exec (even Eric our CEO) and you'll get a response. Its encouraged! 4) Catered lunches (really good food!). 5) In the heart of downtown SF - walking distance to a lot of other options

      Cons

      The company is growing like a rocket ship on steroids. Its exciting, but as expected, there are changes each quarter to take the growth into account. This is not so much a "Con" but you have to be someone who is ok with change.

      Viewing 169 - 171 of 1,998 Reviews
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      ReviewsZoom Communications reviews

      Glassdoor has 2,194 Zoom Communications reviews submitted anonymously by Zoom Communications employees. Read employee reviews and ratings on Glassdoor to decide if Zoom Communications is right for you.