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Zoom Communications

Engaged Employer

Zoom Communications reviews

3.6

61% would recommend to a friend

(1,993 total reviews)
avatar

Eric S. Yuan

76% approve of CEO

49% positive business outlook

Zoom Communications has an employee rating of 3.6 out of 5 stars, based on 1,993 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Zoom Communications employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Reviews by job title

2K reviews
4.0
Mar 26, 2025
Recommend
CEO approval
Business Outlook

Pros

Good starting salary package for transitioning from B2C to B2B Renewals

Cons

No entity yet in the PHL

avatar
Zoom Communications Response
1y
Thanks for sharing your experience. We’re glad to hear Zoom was a helpful step in your transition from B2C to B2B Renewals, and that the starting package supported your move. We understand the absence of a local entity in the Philippines can be a challenge, and we appreciate your perspective as we explore ways to support teams globally.
1.0
Mar 26, 2025

Blind leading the fully capable

Recommend
CEO approval
Business Outlook

Pros

- Good salary - Remote work (if you aren’t near an office) - Book reimbursement program - Decent benefits

Cons

- If you think that you can do your job, based on your skill-set and expertise, without being micromanaged from the very top, good luck - An expectation from execs to “boil the ocean” in the sense that, you’re going to be asked to do things that definitely aren’t your responsibility or even a problem you can fix - Company priorities shift on a dime - They don’t care about you, even though they have a “culture of care” - There’s an expectation for the marketing to fix everything, but the execs dissolved the marketing organization - Marketing teams are asked to lead the product-led-growth strategy, not the product org - Leadership is chosen based on vibes, existing relationships, and who enjoys putting others down for fun with the founder - Our constant feedback is to just do whatever Microsoft or RingCentral is doing

avatar
Zoom Communications Response
1y
Thanks for taking the time to share such detailed feedback. It’s clear you care deeply about your work and Zoom’s success. We’re glad to hear you’ve had a positive experience with aspects like salary, remote flexibility, and learning support through programs like book reimbursement. We also understand your perspectives—particularly around shifting priorities, micromanagement, and the evolving role of Marketing. Feedback like yours is essential as we continue to assess how we empower teams to lead with their expertise, and how we bring alignment between product development, go-to-market strategy, and organizational structure. Your voice matters. Please reach out to engagement@zoom.us if you have any further feedback.
3.0
Mar 25, 2025

Zoom

Recommend
CEO approval
Business Outlook

Pros

Great Company to work for.

Cons

Industry is saturated with competition.

avatar
Zoom Communications Response
1y
Thanks for sharing your thoughts. We're glad to hear you consider Zoom a great place to work. We recognize the challenges that come with an increasingly competitive industry and remain focused on delivering innovative solutions and empowering our teams to adapt and lead in a rapidly evolving market.
Viewing 172 - 174 of 1,993 Reviews

Glassdoor has 2,189 Zoom Communications reviews submitted anonymously by Zoom Communications employees. Read employee reviews and ratings on Glassdoor to decide if Zoom Communications is right for you.