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Zoom Communications

Engaged Employer

Zoom Communications reviews

3.6

61% would recommend to a friend

(1,998 total reviews)
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Eric S. Yuan

75% approve of CEO

50% positive business outlook

Zoom Communications has an employee rating of 3.6 out of 5 stars, based on 1,998 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Zoom Communications employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Reviews by job title

2K reviews
3.0
Mar 24, 2021
Recommend
CEO approval
Business Outlook

Pros

Zoom's technology is great and we are obviously a household name with the pandemic and we are here to stay.

Cons

As with any private company going through a massive IPO turning public there are 10,000 investor eyes on your processes. Leadership has changed policies in such a way that it is destroying employee morale and creating a disconnect between management / AE team

5.0
Mar 22, 2021

Defining the Future of Work

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Though Zoom is post-IPO, we are largely still in the process of transitioning from a startup culture to a more mature and structured 10-year-old company. This is a prime opportunity for professional growth, exposure to leadership, and the ability to put your name on your contributions. The benefits are amazing, but that's not why you come here. You come to grow in ways you never could in your existing job. This is why I joined and it is already paying off!

Cons

Zoom has grown so fast in the last year that there are natural growing pains to overcome. Those who will thrive here must have a growth mindset, the ability to deal with ambiguity, and patience, as Zoom is heading for its next exciting adventure. Some managers are new in the role and need some training, which has rolled out last year. We just need the patience to see the hard work pay off in the next year.

5.0
Apr 19, 2020
Recommend
CEO approval
Business Outlook

Pros

The culture at Zoom is very positive and truly happiness-focused. There is a willingness from leadership to be fully transparent, from all the way at the top on down. Sometimes someone might have to ask the question "Why?", but I have never seen an issue or question ignored or denied a response, no matter how uncomfortable it might be to do so. The people and teams I have personally worked with have been fantastic. The strong connection I had with all the people I met during my hiring process was a major selling point when choosing Zoom, and my impression has not changed. So many awesome fringe benefits! Some jobseekers like to think that they'd rather have an extra couple thousand in salary, but the value that these benefits bring for motivation, encouragement, and personal growth cannot be replaced with incremental cash that you would never even think about. Some benefits aren't even advertised -- fireside chats with famous business leaders and celebs, monthly treats, random gifts...

Cons

If you can get an offer from all the top tech companies, Zoom's comp probably won't be the highest. While working from home is not uncommon on an occasional basis, working fully remote is not an option for most roles. (There are exceptions, but very rare for non-sales.) Some teams do not yet have a clearly defined career path for all roles. No 401k match... BUT I think people way overvalue 401k matches.

Viewing 199 - 201 of 1,998 Reviews

Glassdoor has 2,194 Zoom Communications reviews submitted anonymously by Zoom Communications employees. Read employee reviews and ratings on Glassdoor to decide if Zoom Communications is right for you.