Zoom Communications reviews

The pace of work is unbelievable. Unlike anything I’ve ever seen. In pursuit of happiness for customers, they have sacrificed the happiness and livelihoods of their employees. From the very top, decision-making is unclear, “just figure it out” and “because I said so” are normal sets of guidance, and a lack of transparency kills. There is a serious leadership problem.

Since covid, you cannot take a breath. Every day there is some kind of crisis or urgent priority. Priorities shift so often that you get whiplash. Everything should be done "yesterday", and long hours are the norm. Regular planning cycles are a joke because no one has the foresight to know what will be asked of you in a month much less next quarter. The culture has significantly degraded from its pre covid days. This used to be a fun, joyful, and collaborative place. Now everyone is burnt out and passes the buck (not my problem, talk to this other person). Processes are bogging us down so much, and new processes are introduced with no training or analysis on how it will affect workload and time to market. Yet still everything is expected to get done overnight. Management talks about the book Speed of Trust but won't implement that way of thinking. Every decision and contract is micromanaged, so subject matter experts cannot control their own programs.