iQor reviews

3.2

52% would recommend to a friend

(3,172 total reviews)
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Chris Crowley

62% approve of CEO

47% positive business outlook

iQor has an employee rating of 3.2 out of 5 stars, based on 3,172 company reviews on Glassdoor which indicates that most employees have a good working experience there. The iQor employee rating is in line with the average (within 1 standard deviation) for employers within the Human Resources & Staffing industry (3.8 stars).

Reviews by job title

3K reviews
2.0
Dec 29, 2010
Recommend
CEO approval
Business Outlook

Pros

For a collections job, it's great that you can work a complete day shift work week and not work nights.

Cons

They policies on the work floor are unfair. For my client area, we weren't able to wear jeans, eat at our desks, etc. If you worked for a different client, they would allow casual days, eating at desks, etc. The part that's unfair is that these areas are all under the same roof. The people who could have casual days, eating at desk, etc, had the same job title that I did, and literally sat one row (not even ten feet) away from me. Our VP says "we have to adhere to the company dress code" when the majority of people in the other areas don't. And to make it worse, the site president is there, and obviously doesn't have a problem with it, otherwise it wouldn't have been the norm for the 8 months I was there.

3.0
Nov 26, 2010
Recommend
CEO approval
Business Outlook

Pros

- The flexibility of the schedule is reasonable - When things are done right there are multiple opportunities for raises - With a good supervisor there is great feedback - Opportunities to earn funds by TRIP (referral program) - When you are driven they will push to assist you to achieve but it does start with you

Cons

- AVPs who think they can speak to you however they want - Standards that change at the drop of the dime - Technology glitches - Often times there isn't room for growth - The feeling of a glass ceiling because once your in you have to work through the step ladder they don't go back and look at other factors that have been achieved over time

4.0
Oct 7, 2010
Recommend
CEO approval
Business Outlook

Pros

I really like the flexible scheduling. I also like the raise schedule for agents. When every there is an issue with pay the manager make it a top priority to resolve. Overall communication is excellent.

Cons

The location we are in has no room for advancement. They keep raising the required stats and lowering the bonus amount. This is no very motivating. Also it would be nice to have some type of formal training. And last but not least the benefits suck!!

Viewing 3163 - 3165 of 3,172 Reviews

Glassdoor has 3,417 iQor reviews submitted anonymously by iQor employees. Read employee reviews and ratings on Glassdoor to decide if iQor is right for you.