Pros
Much has been written about the former CEO and his detrimental impact on this company... He was an abjectly terrible leader, at the helm of a company succeeding in spite of him. While tempting to continue the public shaming of the prior CEO, there's too much to like about our new leadership to waste further attention on the past. Our new/current CEO is exactly what the company needed: a responsive, data-driven, honest, experienced leader. Not sure I understand the "jab" thrown at him over his doctorate by a reviewer claiming to be an SLC-based employee... His PhD in computer science and his track record in building tech companies are unquestionably relevant. What a relief it is to have a steady, experienced hand at the helm! He's had an immediate, positive, and material impact on the culture and business direction here. Very excited for the next 12 months under his leadership, as are all of my coworkers here in SLC. As an aside, it's unfortunate that Glassdoor allows people to manually input their employment location/status. That's been abused.
Cons
The US business still needs more infrastructure (support/product). A note to the unhappy "current" employees: please go find a new job. Life is too short - and jobs too easy to find - to waste time hiding behind keyboards and badmouthing your leadership/company. Write all you want when your status is "former employee."