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      symplr

      Engaged Employer

      symplr reviews

      3.2

      35% would recommend to a friend

      (434 total reviews)
      avatar

      Venkat Kavarthapu

      100% approve of CEO

      30% positive business outlook

      Ratings by category

      3.7

      Diversity & inclusion

      3.6

      Work/Life balance

      3.4

      Compensation and benefits

      3.2

      Culture & values

      2.9

      Senior management

      2.9

      Career opportunities

      symplr has an employee rating of 3.2 out of 5 stars, based on 434 company reviews on Glassdoor which indicates that most employees have a good working experience there. The symplr employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      434 reviews
      2.0
      Dec 22, 2025

      *Burnout* Save yourself the trouble - Multiple layoffs in recent years

      Customer support
      Recommend
      CEO approval
      Business Outlook

      Pros

      -Decent health, vision, dental insurance -Depending on supervisor, they'll step up to the plate and advocate for your team -LinkedIn learning (use this to skill up) -yearly "goal" setting -access to a mental health app -Permissive PTO -Employee resource groups -Organic growth and win at M&A! -New middle managers to meet every 3 months! -Always something new to learn: so many parts working together ensures you stay on your toes -recent internal process improvement -You get to work with people that have a wealth of knowledge and incredibly diverse backgrounds

      Cons

      -Lack of internal career growth opportunities -Interdepartmental communication is severely lacking -Additional workload brought on by learning new products to support due to acquired companies, without additional compensation -yearly raises to the tune of 2.1%: bonus is dependent on "eligibility" -Support is undervalued -Client patience is running out: hot button usability/software issues set on back burner to please larger clients with money to throw at their -Global workforce layoffs traded for offshoring. "Follow the sun model" -Out of touch ELT: "Don't forget, you're all replaceable!" -Concerns from employees regarding benefits, company direction, and compensation to ELT during townhalls are often minimized or ridiculed if you're lucky

      avatar
      symplr Response
      6mo
      Thank you for sharing your detailed feedback and for your many years of service at symplr. We value the insights you’ve provided regarding both the positive aspects and areas where we can improve. Input like yours is important as we continue to strengthen our organization and align with our core values. We wish you continued success in your future endeavors. If you’d like to share more, we encourage you to reach out to us at careers@symplr.com
      3.0
      Dec 9, 2025

      Decent place to work

      Manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      No micro managing, permissive pto

      Cons

      Extremely high workload and not enough staff

      avatar
      symplr Response
      6mo
      We appreciate you sharing your experience and the time you spent with symplr. It’s great to hear what you valued, and ways we can improve, as we work to enhance the employee experience. Wishing you success in your next chapter. If you’d like to share more, we encourage you to reach out to us at careers@symplr.com
      1.0
      Nov 30, 2025

      MASSIVE LAYOFFS AND MOVING JOBS OUT OF THE COUNTRY

      Credentialing coordinator
      Recommend
      CEO approval
      Business Outlook

      Pros

      Working remotely was the only upside

      Cons

      Extremely low pay Very basic, mediocre health benefits. Outsourcing your job to india More concerned about acquisitions than taking care of the people in their company Four rounds of layoffs within a ten month period of over two hundred plus employees each time. But hired four chief officers during those layoffs with six figure salaries, how do you validate that after laying off hundreds of people. Constant budget cuts

      avatar
      symplr Response
      7mo
      We’re committed to building a resilient, people-focused organization that meets the evolving needs of our healthcare customers, many of whom operate 24/7. Our global follow-the-sun model helps us provide continuous support while aligning resources to drive long-term growth. We appreciate the insights shared and remain focused on leading with clarity, purpose, and care. If you’d like to share more, we encourage you to reach out to us at careers@symplr.com
      Viewing 34 - 36 of 434 Reviews
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      Glassdoor has 454 symplr reviews submitted anonymously by symplr employees. Read employee reviews and ratings on Glassdoor to decide if symplr is right for you.