Accruent reviews

3.1

54% would recommend to a friend

(630 total reviews)

Bill Pollak

52% approve of CEO

43% positive business outlook

Accruent has an employee rating of 3.1 out of 5 stars, based on 630 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Accruent employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

630 reviews
1.0
Mar 19, 2015

Out of touch

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

One of the few reasons I still go to work anymore are my coworkers. You get the opportunity to work with some really smart individuals. Unlimited PTO is nice, however, no one feels like they have to time to take it due to work loads and the fear of being replaced by another less expensive cog. The break rooms are nice. There are snacks from time to time. Sometimes left overs from exec meetings are left out. You get to learn a lot in a short amount of time...unfortunately that's rarely recognized. 401K matching is nice

Cons

Too many. - Management plays favorites. - Document your ideas, otherwise it will be stollen. - Engineers are severely underpaid as are members of Services and Support. Despite promises of "market match" no one seems to be happy with what "raise" they receive. - Sales is full of your typical "anything to get the sale" mentality. This causes confusion and headaches for the other departments if a deal closes. - There is no innovation here. No one is excited about technology. If anyone is excited, it's those making the most money and the college grad for about two weeks - Innovation weeks where actual programmers come up with elegant product enhancements, but those lose out if a big-wig client screams loud enough and threatens to leave if their enhancement isn't worked on. - Processes across all departments seem to be in disarray. Some products still act as their own company and fight tooth and nail against any attempt to unify across verticals. - The All Hands meetings: initially beneficial for a new hire, but becomes repetitive. - Management always wants dates of when something will be complete and will push for as soon as possible, rather than taking time for the right solution. - Half the advice/mantras management and execs give is parroted from business and self help books. - For a small-medium sized company, the CEO sure isn't around a lot. - The executive team claims open door policy, but they don't seem to be listening half the time. - There doesn't seem to be much follow through on actual initiatives that get completed and "rolled out"

1.0
Aug 23, 2018
Recommend
CEO approval
Business Outlook

Pros

Unlimited(up to about 3 weeks) PTO, its really nice to not have to worry about taking days off when you get about as many as you need. You will gain skills They at one time hired exceptional people(not neccessarily at the c level)

Cons

The leadership will make you want to jump ship. These guys were not great to begin with, but I didnt hate them until John Borgerding and CO showed up. One of them litterally dropped an f-bomb in his intructory company presentation and illicited applause for that "professional" display. Im not going to throw too much dirt at them, but when Wayne Roberts the executive team became more of a boys club than an inspiring group. All the really great people are on there way out. This was for a short time a place that hired great and produced innovation, I believe that time has ended for the Austin location. Upper level management carrying on affairs with much younger direct reports is always a fun spectacle, really inspires confidence and respect in all involved parties as well as the company organization that fosters such relationships. The low low low pay The benfits should be ahelluvalot better

2.0
Jul 20, 2015
Recommend
CEO approval
Business Outlook

Pros

I guess this is a good company if you do not have any aspirations to learn and develop, but are more interested in collecting a paycheck.

Cons

A lot of people at Accruent have never worked anywhere else. Many have no reference outside Accruent, and believe the hype that the company is "world class" and "market leaders". Wow, are they in for a big surprise when they realize the truth! The management overhead is enormous with 5-6 layers of management in a company with 400-500 employees. It is so many managers that it is ridiculous.

avatar
Accruent Response
11y
Thanks for the feedback and comments. Please engage with me or someone you trust to get your questions or comments addressed. I am happy to do so at any time. For example, we are a company of 600 now. We constantly look at spans and layers. We are very focused on ensuring manageable spans of control for managers so they can coach and develop people. Within my organization, there is anywhere from 2-6 layers between me and the customer. Not uncommon or even unusual for an organization of our size. We want to be as flat as we can, while still maintaining manageable spans of control. The other way that we stay flat is open door philosophies. I encourage you to avail yourself of that. I conduct town halls, roadshows, one on ones, roundtable lunches, team meetings, All Hands Meetings, etc. I am talking with numerous employees every single day in various formats. So does the rest of the executive team. Again, engage with us and help make us an enduringly great company. We want the help. Best, Wayne Roberts Chief Operating Officer
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