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Aetna reviews

3.4

60% would recommend to a friend

(4,147 total reviews)

David Joyner

Not enough data to show CEO approval

56% positive business outlook

Aetna has an employee rating of 3.4 out of 5 stars, based on 4,147 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Aetna employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

4K reviews
5.0
Oct 2, 2018

Great Employer/ no horrid complaints, only concerns

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good Salary Yearly Performance Bonus Work from Home Black Friday is a company-wide holiday Great Potential for Advancement

Cons

Health Insurance, believe it or not, is bad. The insurance is expensive and carries a very high deductible. I found this to be ironic and sad. My co-workers, who had health insurance through their spouses had a better time of it. Working from home is a double-edged sword. It saves the employee sometimes a very long commute, and gives them more opportunities to work in positions they might not otherwise have available in their locations. However, the temptation of having a work station in their home, there is a temptation to work 12-14 hours per day. It's easy to justify "donating" work time since you would normally waste those hours each day sitting in traffic. But that leads to thoughts of, "Hey! I've got insomnia; I'll just log on quickly and finish my presentation or paperwork." "I might as well stay logged in and finish my charting; I'm already saving 3 hours per day not sitting in traffic." The next thing you know, you haven't moved in hours, and your ankles are swollen. My last position, I logged in at 3am since I had insomnia, and my manager and supervisor were logged in and working from the previous day! It was insane! Also if you wanted the best rates for the lousy insurance, you had to do "metabolic testing" each year to get a modest "discount" on the insurance.

3.0
Sep 18, 2014
Recommend
CEO approval
Business Outlook

Pros

interesting work, larger positive enterprise direction and positive contributions in changing healthcare environment

Cons

health benefits have large out of pocket expenses, Aetna student health management is a robust entrenched high-school styled clique who protect each other even when appallingly unprofessional behavior is perpetuated by its clique. Telework status and attempting to deal with these multi-year, multiple team members subjected to bullying, threatening and verbal abuse are met with no success with HR who chalks it up to "no one overheard so who are we to believe" and ends up siding with the manager regardless of a lengthy documented history of verbal abuse of staff assigned to them.....flat out disgusting behavior in the 21st century......time for Aetna to wake-up to its middle management problems.....starting with student health division....do not accept a position working there for Susan Pearson - it is the reason i left a couple of years ago...

3.0
Jun 5, 2017
Recommend
CEO approval
Business Outlook

Pros

401 matching; WAH opportunities; decent compensation; great, smart people to work with

Cons

I admire and fully support the Aetna values and mission. The CEO has insight and ideas that can ultimately inspire positive global changes in the healthcare industry. The problem is, these ideas do not necessarily trickle down to the employees and most are stuck in a culture where it is expected that the company is FIRST above all else. The lip service suggests otherwise, but it is understood that work comes first and politics play a great part in how you are rated. This ultimately impacts work life balance where there truly is no balance. Very stressful.

Viewing 4 - 6 of 4,147 Reviews

Glassdoor has 4,443 Aetna reviews submitted anonymously by Aetna employees. Read employee reviews and ratings on Glassdoor to decide if Aetna is right for you.